# Service bulletin Service Bulletin

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128869
- Published by NHTSA: 2018\-02\-21
- Manufacturer's number: Service Bulletin
- Manufacturer's date: 2014\-07\-11
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

Service bulletin \- A new replacement IMA battery will require an update to the IMA battery software. If the IMA battery is being replaced on the affected models, please check and install the latest version of the IMA battery software as needed.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10128869-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10128869-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2012 to 2013 HONDA CIVIC HYBRID
- 2013 HONDA CR\-Z

## Other bulletins for the same vehicles and component

- [Service Bulletin](/bulletins/10129492.md), 2018-03-05, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Service bulletin \- The customer states the vehicle did not start due to a low state of battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.
- [Service Bulletin](/bulletins/10128561.md), 2018-02-12, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Service bulletin \- The customer states the vehicle did not start due to a low state battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.

JSON: [/v1/bulletins/10128869](/v1/bulletins/10128869)

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