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Service bulletin 14TS19

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10128811
Published by NHTSA2018-02-12
Manufacturer's number14TS19
Manufacturer's date2014-07-24
NHTSA componentFUEL SYSTEM, OTHER

NHTSA's summary

14TS19 DD Platform High Pressure Fuel Lines

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Fuel system

Vehicles listed
AMERICAN LAFRANCE CONDOR2006 to 2007
DAIMLER SPRINTER BUS2007 to 2009
DODGE SPRINTER 25002006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
DODGE SPRINTER 25002010 to 2014
DODGE SPRINTER 35002006, 2007, 2008, 2009 (the catalog's model; the bulletin names a series or trim of it)
DODGE SPRINTER 35002010 to 2014
FCCC MBC2014 to 2015
FCCC MC2011 to 2012
FCCC MC2015
FCCC MCL2006 to 2012
FCCC MT452011 to 2012
FCCC MT452014 to 2015
FCCC MT45G2014 to 2015
FCCC MT552011 to 2012
FCCC MT552014 to 2015
FCCC MT55G2014 to 2015
FCCC S22010 to 2012
FCCC S22016 to 2018
FCCC S2 106 CH2011 to 2013
FCCC S2C 106CAB2011 to 2013
FCCC S2C 106CAB2015
FCCC S2C 106CAB2018
FCCC S2G2013 to 2016
FCCC S2G2018
FCCC SPORT M21062015
FCCC XBP2007 to 2017
FCCC XBR2011 to 2018
FCCC XBS2011 to 2016
FCCC XCL2011 to 2018
FCCC XCM2007 to 2018
FCCC XCP2007 to 2017
FCCC XCR2010 to 2018
FCCC XCS2011 to 2016
FCCC redundant CUSTOM CHASSIS2008 to 2009
FCCC redundant CUSTOM CHASSIS S22010
FCCC redundant CUSTOM CHASSIS XB2010 to 2013
FCCC redundant CUSTOM CHASSIS XC2010 to 2013
FCCC redundant CUSTOM CHASSIS XCM2018
FCCC redundant CUSTOM CHASSIS XCP2018
FCCC redundant S2G2014 to 2018
FREIGHTLINER 1085D2009 to 2018
FREIGHTLINER 108SD2006, 2007, 2008
FREIGHTLINER 108SD2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER 1145D2007 to 2018
FREIGHTLINER 114SD2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER 122SD2007 to 2018
FREIGHTLINER ARGOSY2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
FREIGHTLINER ARGOSY GLIDER2015 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER ARGOSY RHD2008 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER B2 BUS CHASSIS2012
FREIGHTLINER BUSINESS CLASS M22008 to 2017
FREIGHTLINER BUSINESS CLASS M2 106V2006 to 2009
FREIGHTLINER BUSINESS CLASS M2 106V2011
FREIGHTLINER CASCADIA2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER CENTURY2006 to 2013
FREIGHTLINER CENTURY CLASS2006 to 2017
FREIGHTLINER CLASSIC XL2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER COLUMBIA2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
FREIGHTLINER COLUMBIA GLIDER2011, 2012, 2013, 2014, 2015, 2016 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER CONDOR2006, 2007
FREIGHTLINER CORONADO2006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FREIGHTLINER CORONADO GLIDER2016 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER FLD2006 to 2011
FREIGHTLINER FLD CLASSIC2008
FREIGHTLINER M22006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
FREIGHTLINER M2 BUSINESS CLASS2018
FREIGHTLINER MT452007 to 2014
FREIGHTLINER MT45G2011 to 2014
FREIGHTLINER MT45G2018
FREIGHTLINER MT552008 to 2014
FREIGHTLINER MT552016
FREIGHTLINER MT55G2011 to 2014
FREIGHTLINER MT55G2018
FREIGHTLINER SPRINTER 25002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER SPRINTER 35002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
FREIGHTLINER WESTERN STAR2011 to 2012
FREIGHTLINER X-LINE2008 to 2009
FREIGHTLINER X-LINE2016
FREIGHTLINER XCS2010
FREIGHTLINER CUSTOM CHASS XCM2017
FREIGHTLINER CUSTOM CHASS XCP2017 to 2018
FREIGHTLINER CUSTOM CHASS XCR2017
MERCEDES-BENZ METRIS2015
MERCEDES-BENZ METRIS2016, 2017
MERCEDES-BENZ SPRINTER 25002007 to 2009
MERCEDES-BENZ SPRINTER 25002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
MERCEDES-BENZ SPRINTER 35002007 to 2009
MERCEDES-BENZ SPRINTER 35002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017 (the catalog's model; the bulletin names a series or trim of it)
ORION ORION VII LI-ION ESS2006
ORION ORION VII LI-ION HYBRID2008 to 2011
ORION V2006 to 2012
ORION VII2006 to 2012
SPRINTER 25002006 to 2008
SPRINTER 35002006 to 2008
SPRINTER MINI-BUS2007 to 2009
SPRINTER BUS 35002008 to 2009
STERLING 3602007 to 2009
STERLING 75002006 to 2012
STERLING 85002006 to 2012
STERLING 95002006 to 2013
STERLING A-LINE2006 to 2012
STERLING ACTERRA2006 to 2012
STERLING BULLET2008 to 2009
STERLING CONDOR2006 to 2007
STERLING L-LINE2006 to 2010
STERLING LT85002008 to 2015
THOMAS BUILT SAF-T-LINER C22018
THOMAS BUILT BUSES C22010
THOMAS BUILT BUSES ER2009
THOMAS BUILT BUSES FS-652006 to 2017
THOMAS BUILT BUSES HDX2006 to 2012
THOMAS BUILT BUSES HDX2015
THOMAS BUILT BUSES MINOTOUR2006 to 2018
THOMAS BUILT BUSES MVP-EF2006 to 2012
THOMAS BUILT BUSES MVP-ER2009
THOMAS BUILT BUSES SAF-T-LINER C22006 to 2018
THOMAS BUILT BUSES SAF-T-LINER EF2006 to 2015
THOMAS BUILT BUSES SAF-T-LINER EFX2006 to 2018
THOMAS BUILT BUSES SAF-T-LINER ER2006 to 2013
THOMAS BUILT BUSES SAF-T-LINER FS652006 to 2015
THOMAS BUILT BUSES SAF-T-LINER HDX2006 to 2018
THOMAS BUILT BUSES SAF-T-LINER MVP-EF2006 to 2013
THOMAS BUILT BUSES SAF-T-LINER MVP-ER2006 to 2017
THOMAS BUILT BUSES TL-9602006 to 2013
THOMAS BUILT BUSES VISTA2006 to 2013
UNIMOG U500NA2006
WESTERN STAR 47002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 48002010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
WESTERN STAR 49002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 4900 SA2006, 2007, 2008, 2009, 2010, 2011 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 4900EX2006, 2007 (the catalog's model; the bulletin names a series or trim of it)
WESTERN STAR 57002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR 59002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017
WESTERN STAR 69002006, 2007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018
WESTERN STAR CONSTELLATION2009 to 2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20184692018-08-31. Fuel System
17V4500002017-07-19. FUEL SYSTEM, DIESEL
20173582017-07-18. Fuel System
20164412016-09-09. Fuel System
15V1050002015-02-23. FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
14V6800002014-10-29. FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY; ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
20120802012-02-27. Fuel System
20113452011-09-19. Fuel System
11V4780002011-09-16. FUEL SYSTEM, DIESEL
11V2870002011-05-18. FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
PB-47-900-WST2026-07-06. Service bulletin. Parts Bulletin for Fluorosilicone Fuel Tank Cap Seals
LI49.10-N-0805282026-07-02. Service bulletin. OM642 DPF Filter Cracked or Broken Complaint Vehicle will not start or exhibits noisy exhaust. Check Engine Lamp (CEL) is on. Multiple control unit communication and system faults may be present, including but not limited to: 134800, 134900, 11B300, 11EC00, 15E100, 155700, 162500. Additional events codes may include: 134300, 102200, 163400, 16CE00. In many cases, multiple unrelated faults are stored due to electrical disruption from wiring damage rather than indivi-dual component failure. Cause The DPF filter is cracked, broken, or leaking, allowing hot exhaust gas to escape from the exhaust system. Depending on the location of the break or leak, hot exhaust gas may be directed toward the main wiring harness and/ or the SCR (Selective Catalytic Reduction) dosing valve assembly. This heat exposure can result in: • Internal melting of wiring insulation within the harness • Short to ground conditions and loss of communication between control units • Damage to the dosing valve and/or heated AdBlue line Damage to the wiring harness may not be visible externally, as the outer tape can remain intact while the internal wires are melted and fused together. Remedy Inspect the DPF assembly for cracks, separation, or leakage. Do not proceed with further diagnosis or component replacement until the exhaust leak source has been identified and confirmed. If any damage is found, replace the DPF filter assembly. Based on the location of the failure, inspect all components in the path of the exhaust leak, including the dosing valve assembly and main wiring harness. The wiring harness must be opened in any area exposed to the exhaust leak to visually inspect the individual wires. External inspection alone is not sufficient to determine harness condition. Repair or replace any damaged wiring in accordance with approved repair procedures. Replace any dosing system components that show signs of heat damage. Failure to identify and repair all heat-affected components will result in repeat faults or no-start conditions.
LI49-20-N-0803762026-04-02. Service bulletin. The check engine light is illuminated, or the AdBlue warning is active, with recorded faults related to AdBlue quality or concentration. Complaint Customer reports an illuminated check engine light and or an AdBlue system warning indicating AdBlue quality out of specification. The vehicle may enter reduced performance mode. One or more of the following fault codes related to the AdBlue tank may be stored: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Background AdBlue must meet ISO 22241 quality requirements. ISO 22241 urea content limits for AdBlue are 31.8 percent to 33.2 percent by mass. AdBlue begins to crystallize and freeze at approximately 12 degrees F. Freeze-thaw does not degrade the product when uncontaminated, and the bulk concentration returns to normal after complete thaw and mixing. Cause In cold soak conditions and during freeze thaw exposure, the tank contents may not be uniform at the time of sampling or system checks. During freezing and partial thaw, ice formation can temporarily create concentration gradients in the tank. As a result, urea percent readings can vary based on sample location and the state of thaw and mixing, which can produce apparent out of range readings even though the bulk fluid returns to normal after mixing. Remedy Testing Do not use a single urea percent reading taken from frozen, partially frozen, or not fully mixed AdBlue to make a repair or responsibility decision. Confirm full thaw and ensure tank contents are mixed before sampling. 1. Confirm full thaw - Confirm the AdBlue tank and associated components are fully thawed before sampling. - Do not sample slushy or partially frozen fluid. 2. Mix tank contents - Perform a road drive intended to mix the tank contents before sampling. - Idle time alone is not a reliable substitute for mixing. 3. Sample and measure - Take the sample and measure with the MB refractometer per the MB tool instructions. - Record the urea percent value. 4. Interpret the result against ISO 22241 limits - Within specification is 31.8 percent to 33.2 percent urea by mass. 5. Repeat if out of specification - If out of specification, repeat after an additional mixing drive to reduce sampling variation. - If still out of specification after full thaw, mixing, and repeat measurement, treat as a true out of specification result and proceed with further diagnosis per applicable MB guidance. Acceptance criteria AdBlue is within the ISO 22241 specification when the urea percent is between 31.8 percent and 33.2 percent by mass. Values outside this range are out of specification and require further diagnosis after completing the full thaw and mi-xing procedure above. Cross reference For vehicles with fault codes P206B31, P203B31, or P300494, refer to LI49.20-N-078838 for the detailed diagnostic and repair procedure. If a SCR or AdBlue warning reset is required after correction, refer to LI49.20-N-075995. Complete the diagnostic and corrective steps first. Perform the warning reset only after the underlying fault condition has been corrected. Warranty information and claim handling
LI47.10-N-0790102025-04-03. Service bulletin. Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type Complaint: Procedure for When Diesel Fuel Tank is Filled with Incorrect Fuel Type (e.g., gasoline, water, biodiesel, AdBlue/DEF) Cause: The incorrect fuel type, such as gasoline, water, biodiesel, or AdBlue/DEF has been added to the fuel system.
LI14.20-N-0738672025-04-03. Service bulletin. EGR Valve Diagnosis and Cleaning Procedure Complaint A: The engine is jolting/bucking between 1700 and 1900 rpm. Complaint B: One or more mechanical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of mechanical fault codes in table below. NOTE: If one or more electrical related fault codes for EGR Valve are also present in CDI, utilize Complaint C. Review list of electrical fault codes PDF document in attachments. Complaint C: One or more electrical related fault codes for EGR Valve stored in CDI control unit, with possible Check Engine Light. Review list of electrical fault codes PDF document attached. Operation Text: 1. Diagnosis of EGR Valve related concerns including CEL, or drivability concern. 2. Clean EGR Valve. 3. Remove and re-install EGR Valve. 4. Quick Test
LI49.20-N-0788382025-03-04. Service bulletin. Complaint The check engine light or AdBlue warning is activated, accompanied by one or more of the following fault codes rela- ted to the AdBlue tank: P206B31: Malfunction of the concentration sensor for AdBlue; the signal is absent. P203B31: Malfunction of the AdBlue fill level sensor; the signal is absent. P300494: The quality of the AdBlue is insufficient. Cause A. The software for the AdBlue (SCR) control unit (N118/5) is outdated. B. The concentration of AdBlue is either above or below the Mercedes-Benz specifications, which can lead to prema- ture freezing. C. Frozen or partially frozen AdBlue can cause the AdBlue level sensor to misread levels. D. The AdBlue level sensor is damaged. Remedy A. Software 1. Verify no newer software in AdBlue® SCR control unit (N118/5). 2. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If there is no updated software available, proceed to step B. B. Adblue Concentration 1. Verify the AdBlue concentration according to WIS AR49.20-D-9264TS - Check the concentration of AdBlue. --NOTE-- If the AdBlue concentration is below 31.8% or above 33.2%, it must be replaced. Please note that this will be at the customer's expense. 2. If the AdBlue concentration is within the approved specifications, please proceed to step C. C. Frozen Adblue or the SCR Actual Values state 'Frozen Adblue' 1. Check if the AdBlue is frozen. If it is, let the vehicle sit in a warm place overnight and recheck. 2. Have the vehicle running and XENTRY hooked up displaying Adblue level values 3. Drain the Adblue Tank and verify fill level reflects the change in the Adblue level 4. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level --NOTE-- The Fill Level Sensor 1 functions as the "empty sensor." It accurately measures the bottom 60 mm (2.3 in- ches) of the AdBlue tank. Once the tank is filled beyond the 60 mm (2.3 inch) mark, the sensor may not read accura- tely, and you might notice the displayed value fluctuating. This behavior is normal, see attachment 'Fill Level 1'. 5. Reset the Adblue Tank fill level via XENTRY --NOTE-- If the XENTRY still shows that there is frozen Adblue or the concentration is still inaccurate after draining and filling, please refer to the attachments 'Adblue Frozen' and 'Adblue Concentration' and proceed to step C. 6. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- If the steps above do not fix the vehicle, please proceed to step D. D. Damaged Adblue Level Sensor/Concentration Sensor 1. Replace the Adblue Tank 2. With the vehicle running and XENTRY hooked up displaying Adblue level values 3. Fill the Adblue Tank SLOWLY and do not overfill, verify fill level reflects the change in the Adblue level 3. Reset the Adblue Tank fill level via XENTRY 4. Complete LI49.20-N-075995 for Adblue warning reset. --NOTE-- During LI49.20-N-075995 for Adblue warning reset, please ensure that the outside temperature sensor is reading above 10 degrees Fahrenheit. If it is not, keep the vehicle inside the shop overnight. Complete LI49.20- N-075995 again. Additionally, please note that the vehicle may need to be driven to allow the NOx sensors and SCR system to complete their self-test. Once this is finished, the P13DF00 code should be stored and can then be cleared. --NOTE-- During cold weather, when temperatures are below 32 degrees Fahrenheit, please advise the client to keep the AdBlue tank fill level between 50% and 85%. This will allow for proper fluid expansion and help prevent damage to the level/concentration sensor.
LI07.70-N-0788242025-03-04. Service bulletin. Complaint Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Cause Various causes Remedy Up to Model year 2018: Fault code P06DA00 can be disregarded if not activating the check engine light, unless otherwise specified in the gui- ded test. The vehicle continues to operate as designed. Further causes should be investigated if complaint of check engine light is received. Model year 2019 and later: Fault code P06DA00 will activate check engine light as of model year 2019. No driveability concerns will be observed, only illumination of the CEL. This fault code indicates high resistance or open in the circuit to Y130 oil pump control valve. Perform guided test for component Y130 under list of tests in ME. Diagnose location of high resistance or open in Y130 circuit and repair as necessary. Warranty claims submitted without supporting guided test results may be subject to debit.
LI07.16-N-0755742022-12-05. Service bulletin. SMOG Test will not complete successfully. NOTE: Customers may come to dealership as instructed by ISP (Independent Service Provider) based on instructions from a TSB (Technical Service Bulletin). Access to the TSBs can be found via https://www.obdclearinghouse.com/ or by viewing the TSBs in the attachments area of this LI. Cause In the event the Engine Control Module (CDI) detects a fault with the Water Pump Short Circuit to Battery diagnostic, Fault Code P260312 and/or P260315 may set and prevent the readiness monitor from running. Even following a successful repair and/or clearing the Fault Code(s), the readiness monitor remains deactivated and self-healing is not possible. This deactivation may prevent the vehicle from passing state emissions inspection and SMOG Test and is only resolvable by installing new engine control unit software. Remedy 1. Perform XENTRY Quick Test. 2. Check for the presence of Fault Code P260312 and/or P260315 in the CDI control module. 3. If relevant Fault Codes are present, resolve fault using standard dealer procedures. 4. If no relevant Fault Codes are present, or the fault has been repaired and Fault Codes erased, proceed to check and install new Engine Control Unit SW
SS3102-FTL20222022-06-04. Service bulletin. Service Solution for 100/120/130 Gallons Fuel Tanks interference/rubbing with fairing bracket.
SS3082FTL20212021-07-22. Service bulletin. Service Solution for New Cascadia Fuel Sending Unit Connector Loose.