# Service bulletin Service Bulletin

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128561
- Published by NHTSA: 2018\-02\-12
- Manufacturer's number: Service Bulletin
- Manufacturer's date: 2014\-07\-23
- NHTSA component: ELECTRICAL SYSTEM:12V/24V/48V BATTERY

## NHTSA's summary

Service bulletin \- The customer states the vehicle did not start due to a low state battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10128561-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10128561-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, 12\-volt battery

## Vehicles listed

- 2012 HONDA CIVIC
- 2012 to 2014 HONDA CR\-V

## Other bulletins for the same vehicles and component

- [JL5\-00010128](/bulletins/10193017.md), 2021-05-12, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle; refer to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines the charging mode. in some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.
- [10128](/bulletins/10191895.md), 2021-05-07, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ENGINE; ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle to the address card for the affected VIN. The vehicle's battery sensor monitors the battery condition and determines and the charging mode. In some cases, because of the battery condition and your driving habits, the PCM may not select the correct charge mode resulting in a battery with a low state of charge. If the battery has a low state of charge, the engine may not start.
- [Service Bulletin](/bulletins/10129492.md), 2018-03-05, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Service bulletin \- The customer states the vehicle did not start due to a low state of battery charge. The vehicle?s battery sensor monitors battery condition and the PCM determines charging mode. Based on the sulfation of the battery and customer driving habits, the PCM may not select the correct charge mode.
- [Service Bulletin](/bulletins/10128869.md), 2018-02-21, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Service bulletin \- A new replacement IMA battery will require an update to the IMA battery software. If the IMA battery is being replaced on the affected models, please check and install the latest version of the IMA battery software as needed.
- [Service Bulletin](/bulletins/10118181.md), 2017-09-29, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Service bulletin \- The vehicle?s battery sensor monitors the battery condition and determines the charging mode. In some cases, because of the battery condition and the customer?s driving habits, the PCM may not select the correct charge mode, resulting in a battery with a low state\-of\-charge. If the battery has a low state\-of\-charge, the engine may not start.
- [DLR MSG \- Honda](/bulletins/10118173.md), 2017-09-29, Service bulletin: ELECTRICAL SYSTEM:12V/24V/48V BATTERY. Dealer message \- Today, November 8, 2014, American Honda is announcing a product update for 116,272 2012 CR\-V vehicles. The product update addresses issues with the battery management system. The battery management system may misinterpret state\-of\-charge \(SOC\) information if the vehicle is left sitting for an extended period of time, which can cause the system to fail to charge the battery. If the condition persists, the SOC may fall below a level sufficient to start the engine.

JSON: [/v1/bulletins/10128561](/v1/bulletins/10128561)

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