# Service bulletin A9115032041178\-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128478
- Published by NHTSA: 2018\-02\-05
- Manufacturer's number: A9115032041178\-1
- Manufacturer's date: 2015\-07\-21
- NHTSA component: EQUIPMENT

## NHTSA's summary

The customer is unable to play music when using the USB AMI cable connection \(in A3 vehicles\) or the USB media port \(in A6, A7, or TT vehicles\). Android phones connect to the MMI using the Media Transport Protocol \(MTP\). If the phone is not correctly configured to use MTP, it is possible that the MMI does not see the phone. When correctly set up, the MMI sees the phone as a media storage device \(similar to a USB drive or external hard drive\). The MMI can only see music that was manually transferred to the phone from a computer. Any music that was downloaded to the phone through a music app \(such as the Google Play music app\) cannot be seen by the MMI. This is due to an Android operating system restriction and is not a limitation of the MMI.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10128478-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10128478-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2016 to 2017 AUDI A3 CABRIOLET
- 2015 to 2017 AUDI A6
- 2015 to 2017 AUDI A7
- 2016 to 2017 AUDI TT ROADSTER

## Other bulletins for the same vehicles and component

- [Audi\-A7\-S7](/bulletins/10253422.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7\-A](/bulletins/10253420.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A7\-S7](/bulletins/10253419.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6\-A](/bulletins/10253418.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A6\-S6](/bulletins/10253417.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [44145320302759](/bulletins/10250956.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [44145220302758](/bulletins/10250954.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization.
- [441454203027510](/bulletins/10250953.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization

JSON: [/v1/bulletins/10128478](/v1/bulletins/10128478)

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