Service bulletin A9115032041178-1

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

The customer is unable to play music when using the USB AMI cable connection (in A3 vehicles) or the USB media port (in A6, A7, or TT vehicles). Android phones connect to the MMI using the Media Transport Protocol (MTP). If the phone is not correctly configured to use MTP, it is possible that the MMI does not see the phone. When correctly set up, the MMI sees the phone as a media storage device (similar to a USB drive or external hard drive). The MMI can only see music that was manually transferred to the phone from a computer. Any music that was downloaded to the phone through a music app (such as the Google Play music app) cannot be seen by the MMI. This is due to an Android operating system restriction and is not a limitation of the MMI.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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