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Service bulletin SM 19-2017 EN

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10128271
Published by NHTSA2018-02-05
Manufacturer's numberSM 19-2017 EN
Manufacturer's date2017-03-08
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; EQUIPMENT:OTHER:LABELS

NHTSA's summary

This special notice is to inform dealers to return all part numbers listed and order successor part numbers going forward.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
AUDI Q52008
AUDI Q52009, 2010, 2011, 2012, 2013, 2014, 2015, 2016, 2017, 2018, 2019, 2020
AUDI Q5 HYBRID2013 to 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20236592023-12-13. Accessories

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A9124992073629_12024-05-07. Service bulletin. This bulletin provides information when the Apple CarPlay connection is dropped repeatedly in short intervals.
SM 21-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
SM 19-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed if it meets the criteria provided.
SM 17-20242024-04-05. Service bulletin. This special notice is to inform dealers to return the parts listed and only order the successor parts going forward.
A0024842073507_12024-04-04. Service bulletin. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
A9124802055591_62024-03-06. Service bulletin. This bulletin provides information for vehicles when the infotainment system sporadically reboots.
A9124682072959_12024-03-06. Service bulletin. This bulletin provides information for when Apple CarPlay pops up or takes over audio without user intervention in vehicles with the Audi Smartphone Interface.
A9124632044694_32024-03-06. Service bulletin. This bulletin provides information pertaining to MMI Navigation database concerns.
441453203027592024-03-04. Service bulletin. Repair Authorization
441452203027582024-03-04. Service bulletin. Repair Authorization.