# Service bulletin A911713 2044130\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10128217
- Published by NHTSA: 2018\-02\-05
- Manufacturer's number: A911713 2044130\-
- Manufacturer's date: 2017\-03\-10
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

This bulletin explains to the reader that a solution is being developed for an issue with the MMI screen going blank when an iPhone is connected, and that the vehicle VIN should be submitted for notification when the solution is ready.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10128217-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10128217-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2016 to 2017 AUDI A4 ALLROAD
- 2016 to 2017 AUDI ALLROAD
- 2017 AUDI Q7

## Recalls for the same vehicles and component

- [16V642000](/recalls/nhtsa/16V642000.md), 2016-09-06: ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [A9023582072005\_2](/bulletins/10247138.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information for when the error message "CBR1021E: Can't parse Request. \(cpngw\)" appears when adapting control units, keys, or immobilizer; DTC B201700.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.
- [DC\_91CD\_Train](/bulletins/10207837.md), 2022-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 3G Turndown \(91CD\) Dealer Training
- [Dealer 91CD](/bulletins/10207089.md), 2022-02-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION. AT\&T has announced its plan to discontinue its 3G network in the U.S. starting in February 2022. This will impact the Audi connect services in certain 2017\-2019 model year Audi vehicles.
- [A002155201173212](/bulletins/10204722.md), 2022-01-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains general instructions for software updates.
- [A9621712051239\_2](/bulletins/10199221.md), 2021-08-04, Service bulletin: STRUCTURE:BODY:DOOR; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin contain instructions for addressing issues with the garage door remote and HomeLink.
- [A9121072060681\_3](/bulletins/10198185.md), 2021-07-02, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT ADAPTIVE/MOBILITY. This bulletin contains instructions to update eligible cars from Google Earth to the new service provided by HERE.
- [A9121982055591\_5](/bulletins/10193264.md), 2021-06-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains a software update for when the MMI screens go blank and the system reboots, it may have stored DTC U10CF00 and/or B13B901.
- [A9121972053918\_4](/bulletins/10193262.md), 2021-06-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains a software update that correct when the Google Map setting is lost.

JSON: [/v1/bulletins/10128217](/v1/bulletins/10128217)

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