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Service bulletin Dealer Letter -

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10127808
Published by NHTSA2018-02-05
Manufacturer's numberDealer Letter -
Manufacturer's date2013-09-11
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Effective immediately, the work procedure for Service Action 20U3 has been revised to include an owner supplement that must be provided to customers upon completion of this repair. An allocation of supplements was sent to your dealership in early September. If you need additional copies, please see the revised campaign circular for ordering instructions. An updated campaign circular has been posted to ServiceNet and will be visible in ElsaWeb shortly. Please ensure that everyone in your dealership with campaign-related responsibilities has been made aware of this updated information.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
AUDI A32010, 2011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20203532020-08-04. Label

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
A0024842073507_12024-04-04. Service bulletin. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
A9124632044694_32024-03-06. Service bulletin. This bulletin provides information pertaining to MMI Navigation database concerns.
40144120181942024-02-26. Service bulletin. Shock absorber leaks: assessment aid
Edition812024-02-12. Service bulletin. Elsa newsletter
A0023812070568_22023-12-06. Service bulletin. This bulletin provides information on the VAS 611 015 PICO-NVH tool for professional noise analysis.
A7423262071893_12023-11-06. Service bulletin. This bulletin provides damage assessment guidelines for textile seat covers.
A0023762071721_12023-11-06. Service bulletin. This bulletin provides information for when unauthorized/unjustified DTC memory entries are captured in ODIS test Plans (Ghost faults).
A0023742052680_42023-11-06. Service bulletin. This bulletin provides information on the additional reporting requirements for safety related inquiries.
Edition372023-10-16. Service bulletin. Elsaweb Newsletter
Edition292023-10-16. Service bulletin. Elsaweb Newsletter