# Service bulletin SSM72865

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10127575
- Published by NHTSA: 2018\-01\-29
- Manufacturer's number: SSM72865
- Manufacturer's date: 2017\-12\-04
- NHTSA component: FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS

## NHTSA's summary

Issue: Diesel exhaust fluid \(DEF\) injector crystallization leading to incorrect and unnecessary replacement.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127575-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127575-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system, Fuel injection

## Vehicles listed

- 2018 JAGUAR E\-PACE
- 2017 to 2018 JAGUAR F\-PACE
- 2017 to 2018 JAGUAR XE
- 2016 to 2018 JAGUAR XF
- 2010 to 2018 JAGUAR XJ

## Recalls for the same vehicles and component

- [18V090000](/recalls/nhtsa/18V090000.md), 2018-02-02: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL

## Other bulletins for the same vehicles and component

- [SFCC\_14MAR19\_Sli](/bulletins/10158619.md), 2019-04-15, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. Check Engine Light illuminated, Restricted Performance Message on IPC
- [SSM74337](/bulletins/10158612.md), 2019-04-15, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. Variations of P0087 for the fuel rail pressure sensor are stored in the PCM
- [SSM73803](/bulletins/10141069.md), 2018-06-11, Service bulletin: FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. Issue: Injector Refit Kit \(Service Part number: T2H33724\) is shipped with BOSCH installation instruction sheet. Installation instructions are incorrect on the BOSCH installation sheet.
- [SSM72865 Attachm](/bulletins/10127576.md), 2018-01-29, Service bulletin: FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. Issue: Diesel exhaust fluid \(DEF\) injector crystallization leading to incorrect and unnecessary replacement.
- [SSM\-63697](/bulletins/10079161.md), 2016-09-02, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM; ENGINE AND ENGINE COOLING:ENGINE:GASOLINE. "REPUBLISHED AUGUST 2013. ISSUE: FUEL INJECTOR CONCERNS, \(APPLICABLE TO 5.0 AJ133 GASOLINE ENGINES\), LEADING TO POTENTIAL PROBLEMS SUCH AS POOR RUNNING, POOR FUEL ECONOMY, HARD STARTING, ROUGH IDLE, MISFIRES AND ENGINE DETONATION. CUSTOMER SYMPTOMS MAY INCLUDE THE ENGINE CHECK LAMP ILLUMINATED WHICH MAYBE ACCOMPANIED WITH A MISFIRE/ENGINE VIBRATION AT IDLE. MISFIRE CODES \(P0301, P0302, P0303, P0304, P0305, P0306, P0307, P0308, P0316\) ARE STORED IN THE PCM DEPENDENT ON THE AFFECTED CYLINDER\(S\). CAUSE: POOR FUEL QUALITY OR FUEL CONTAMINANTS RESTRICTING THE FUEL INJECTOR FLOW RATE."
- [JTB\-00241\-NAS1](/bulletins/10042910.md), 2012-01-25, Service bulletin: ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS. JAGUAR: ON SOME VEHICLES, THE ENGINE IS MALFUNCTIONING BY EXHIBITING HARD STARTING, POOR FUEL ECONOMY, MISFIRE, AND/OR A ROUGH IDLE CONDITION. FUEL CONTAMINATION OR POOR FUEL QUALITY LEADS TO CLOGGED FUEL INJECTORS AND RESTRICTING FUEL INJECTOR FLOW. \*PE

JSON: [/v1/bulletins/10127575](/v1/bulletins/10127575)

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