# Service bulletin N102 UPS8017\-1BN

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10127545
- Published by NHTSA: 2018\-01\-29
- Manufacturer's number: N102 UPS8017\-1BN
- Manufacturer's date: 2017\-11\-15
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Jaguar Land Rover \(JLR\) has developed the latest software upgrade in response to customer feedback on the performance of the InControl© Touch Pro? system. This software upgrade is designed to enhance the robustness of the following features and functions: ? System unable to read Compact Discs \(CD\) and/or Digital Versatile Discs \(DVD\) with an error message may be displayed on the Touchscreen. ? Touchscreen does not refresh. ? Touchscreen fails to reboot after recently being turned OFF. ? CD folder names are titled incorrectly as random numbers and the audio track identification numbers are displayed in the incorrect order. ? Media Player \- when ripping CDs to Solid State Drive \(SSD\), the files are stored and playback is in the order that they are ripped in and not sequential by track ID. ? No sound can be heard while operating the Global Navigation Satellite System \(GNSS\) with the Touchscreen. ? Voice \- poor performance. ? Internet \- no response.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127545-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127545-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- 2018 LAND ROVER RANGE ROVER

## Other bulletins for the same vehicles and component

- [SSM71360](/bulletins/10206635.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [SSM70258](/bulletins/10206633.md), 2022-01-18, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.
- [LTB00619NAS1](/bulletins/10204785.md), 2021-12-13, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
- [SFCC\_NOV2021\_25](/bulletins/10204122.md), 2021-12-07, Service bulletin: EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard
- [JLRTB02056NAS1](/bulletins/10182150.md), 2020-11-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The Malfunction Indicator Lamp \(MIL\) is illuminated on the Instrument Panel Cluster \(IPC\)with no other effects on vehicle operation.
- [SFCC Jul20\_26](/bulletins/10178159.md), 2020-08-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT. 20B Software Delay until July 15th Software was delayed to include software fix for L551 APIX cable issue Audio popping noise iOS13 Bluetooth improvements Additional improvements
- [JLRTB02017NAS2](/bulletins/10173505.md), 2020-04-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. The Interactive Control Display Module \(ICDM\) may not be operating as expected. A purple line can be seen flickering on the lower edge of the ICDM.
- [RCTR\_29JAN20\_23](/bulletins/10171150.md), 2020-02-07, Service bulletin: SUSPENSION; ELECTRICAL SYSTEM:SOFTWARE. Noise From Dynamic Suspension
- [Tech\_RS\_NOV19\_77](/bulletins/10168946.md), 2019-12-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. Check Engine lamp illuminated with DTC P2002\-00 stored in the PCM which requires DPF replacement
- [SFCC\_NOV19\_40](/bulletins/10168935.md), 2019-12-07, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM:SOFTWARE. Customer states the vehicle will not start.

JSON: [/v1/bulletins/10127545](/v1/bulletins/10127545)

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