# Service bulletin 17\-2218

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10127394
- Published by NHTSA: 2018\-01\-29
- Manufacturer's number: 17\-2218
- Manufacturer's date: 2017\-11\-03
- NHTSA component: STRUCTURE

## NHTSA's summary

Some 2013\-2018 Escape, Focus and C\-Max vehicles may exhibit a water stained headliner after the vehicle has experienced a water leak from areas such as the roof opening panel, fixed glass, roof rails and roof ditch mouldings. Follow the procedure below to remove the water stains from the headliner after the water leak has been repaired. Follow the Service Procedure steps to correct the condition.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127394-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127394-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2013 to 2018 FORD C\-MAX
- 2013 to 2018 FORD ESCAPE
- 2013 to 2018 FORD FOCUS

## Recalls for the same vehicles and component

- [2026291](/recalls/tc/2026291.md), 2026-06-09: Structure
- [2017039](/recalls/tc/2017039.md), 2017-01-25: Structure
- [17V052000](/recalls/nhtsa/17V052000.md), 2017-01-24: STRUCTURE:BODY
- [16V698000](/recalls/nhtsa/16V698000.md), 2016-09-28: LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK; STRUCTURE:BODY:HATCHBACK/LIFTGATE
- [2016475](/recalls/tc/2016475.md), 2016-09-27: Structure
- [2016432](/recalls/tc/2016432.md), 2016-09-06: Structure
- [2016410](/recalls/tc/2016410.md), 2016-08-23: Structure
- [2014163](/recalls/tc/2014163.md), 2014-05-07: Structure
- [14V239000](/recalls/nhtsa/14V239000.md), 2014-05-07: STRUCTURE:BODY:DOOR
- [2013075](/recalls/tc/2013075.md), 2013-03-06: Structure

## Other bulletins for the same vehicles and component

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [SSM 51536](/bulletins/10235153.md), 2023-05-04, Service bulletin: STRUCTURE. For 2000\-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number \(VIN\) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware variations between modules do exist. Swapping a module from a vehicle or ordering a module using a different vehicle/VIN can cause ineffective repairs and additional vehicle down time. Make sure all appropriate Workshop Manual \(WSM\) procedures are followed when diagnosing the condition prior to all module replacements and only order modules using the correct VIN.
- [Service](/bulletins/10204994.md), 2021-12-20, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; VISIBILITY; STRUCTURE. Online automotive service information system for March 2016
- [TSB160001](/bulletins/10204987.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; ENGINE; EQUIPMENT; POWER TRAIN; AIR BAGS; STRUCTURE. 49 CFR Part 579.5 Monthly Communications \- March 2016 Air bag warning light illuminated with diagnostic trouble code \(DTC\) B141B and/or B141C
- [LTR3756](/bulletins/10204986.md), 2021-12-20, Service bulletin: FUEL/PROPULSION SYSTEM; AIR BAGS; ENGINE; STRUCTURE; POWER TRAIN; ELECTRICAL SYSTEM. 49 CFR Part 579.5 Monthly Communications \- January 2016
- [TSB 20\-2171](/bulletins/10175895.md), 2020-06-05, Service bulletin: STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; SEATS. Some 2013\-2018 C\-Max, 2013\-2020 Escape/Fusion/MKZ, 2015\-2018 Focus,2015\-2019 MKC, 2015\-2020 Edge/F150/Mustang, 2016\-2018 MKX, 2016\-2019 Explorer, 2017\-2020 F\-Super Duty, 2018\-2020 EcoSport/Expedition, 2019\-2020 Ranger/Nautilus vehicles may experience seat pan looseness, lateral movement, or a clunk/thump noise on turns. This may be due to the seat pan track. To correct the condition, follow the Service Procedure steps to install a reinforcement.
- [19N09](/bulletins/10169994.md), 2020-01-09, Service bulletin: STRUCTURE; LATCHES/LOCKS/LINKAGES. Customer Satisfaction Program 19N09 Certain 2011\-2014 Model Year Edge and MKX and 2013\-2014 Model Year Explorer, Flex, and MKT Vehicles Left Front Door Latch Extended Coverage
- [SSM 47909](/bulletins/10159502.md), 2019-05-07, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE; EQUIPMENT. SSM 47909 \- 2017\-2019 Escape, MKC \- License Plate Bracket Nut\(s\) Damaged With Over Torqued Screw\(s\) 2017\-2019 Escape and MKC vehicles may exhibit a concern of the license plate bracket nut\(s\) being damaged due to the screw\(s\) being over torqued. The torque specification for these screws are 1.7 Nm \(1.25 lb\-ft\). Engineering recommends not to use any power tool to tighten these screws. Most any power tool will apply more torque to the screws than the allowed torque specification and will damage the plastic nut\(s\).
- [TSB 19\-2057](/bulletins/10156485.md), 2019-04-02, Service bulletin: STRUCTURE; STRUCTURE:BODY:HATCHBACK/LIFTGATE. Some 2017 Escape vehicles built on or before 1\-Sep\-2017 may exhibit a manual liftgate that is difficult to close. This may be due to the striker wing position relative to striker. To correct the condition, adjust the striker wings to the specified specification.
- [TSB 19\-2056](/bulletins/10156484.md), 2019-04-02, Service bulletin: STRUCTURE:BODY:HATCHBACK/LIFTGATE; STRUCTURE. Some 2017\-2019 Escape vehicles may exhibit a power liftgate that bounces back and/or will not cinch to the fully closed position. This may be due to the adjustment of the striker, latch, liftgate margins, flushness and/or striker wings. To resolve the condition, adjust the striker position or the striker wings.

JSON: [/v1/bulletins/10127394](/v1/bulletins/10127394)

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