# Service bulletin SSM72865

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10127281
- Published by NHTSA: 2018\-01\-22
- Manufacturer's number: SSM72865
- Manufacturer's date: 2017\-12\-04
- NHTSA component: FUEL SYSTEM, DIESEL

## NHTSA's summary

Issue: Diesel exhaust fluid \(DEF\) injector crystallization leading to incorrect and unnecessary replacement.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127281-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10127281-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Vehicles listed

- 2018 JAGUAR E\-PACE
- 2017 to 2018 JAGUAR F\-PACE
- 2017 to 2018 JAGUAR XE
- 2016 to 2018 JAGUAR XF
- 2010 to 2018 JAGUAR XJ

## Recalls for the same vehicles and component

- [18V090000](/recalls/nhtsa/18V090000.md), 2018-02-02: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
- [2018066](/recalls/tc/2018066.md), 2018-02-01: Fuel System
- [17V491000](/recalls/nhtsa/17V491000.md), 2017-08-04: FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
- [2017234](/recalls/tc/2017234.md), 2017-04-27: Fuel System
- [17V286000](/recalls/nhtsa/17V286000.md), 2017-04-27: FUEL SYSTEM, DIESEL
- [17V084000](/recalls/nhtsa/17V084000.md), 2017-02-09: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

## Other bulletins for the same vehicles and component

- [SFCC\_MAR2024\_27](/bulletins/10252755.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; POWER TRAIN. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'.
- [BIG5MAR24\_34b](/bulletins/10252743.md), 2024-04-05, Service bulletin: FUEL SYSTEM, DIESEL; ENGINE AND ENGINE COOLING:ENGINE:DIESEL; EQUIPMENT. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module \(PCM\) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
- [SSM72114Attachme](/bulletins/10229417.md), 2023-01-09, Service bulletin: FUEL SYSTEM, GASOLINE; ENGINE AND ENGINE COOLING. 3.0 \& 5.0 Gasoline engines ? High pressure fuel pump diagnostics
- [SSM69238Attachme](/bulletins/10227596.md), 2022-12-12, Service bulletin: ENGINE AND ENGINE COOLING; FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS. Diesel Coolant Pipe noise/resonance
- [SSM69238](/bulletins/10227595.md), 2022-12-12, Service bulletin: FUEL SYSTEM, DIESEL:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; ENGINE AND ENGINE COOLING. Diesel Coolant Pipe noise/resonance
- [SSM68938](/bulletins/10227590.md), 2022-12-12, Service bulletin: FUEL SYSTEM, OTHER:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS; UNKNOWN OR OTHER. Noise Vibration
- [SSM65177](/bulletins/10227104.md), 2022-12-05, Service bulletin: FUEL SYSTEM, GASOLINE. Difficult fuel filling
- [JTB00361NAS1](/bulletins/10226335.md), 2022-11-21, Service bulletin: ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE. Diagnostic Module Tank Leakage \(DMTL\)
- [JTB00390NAS1](/bulletins/10226152.md), 2022-11-14, Service bulletin: FUEL/PROPULSION SYSTEM. Fuel Gauge Does Not Display 'Full'
- [SSM63697a](/bulletins/10212869.md), 2022-05-31, Service bulletin: FUEL SYSTEM, GASOLINE. Fuel Injector Concerns 5.0 AJ133 Gasoline.

JSON: [/v1/bulletins/10127281](/v1/bulletins/10127281)

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