# Service bulletin PIT4994E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10127239
- Published by NHTSA: 2018\-01\-22
- Manufacturer's number: PIT4994E
- Manufacturer's date: 2015\-09\-29
- NHTSA component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicle that have a rattle noise from the rear lift gate on rough roads. Technician will need to inspect the lift gate wedges by opening the lift gate, insert paper between the body side \& lift\-gate side wedges, and then close the lift gate. If the paper cannot be removed, grease lift\-gate side wedges. If the paper can be removed, reset the wedges by loosen lift\-gate side wedge center screw to allow center portion to "ratchet" along internal detents freely, pull center adjustment portion of lift\-gate side wedges to full downward position, close lift\-gate to full latch engagement then use power to close lift\-gate system \(if available\), close manually on non\-power lift gates and do not slam, open lift gate, and pull the center adjustment portion down one additional detent \& torque screw 5.0 newton meters if wedge adjustment does not have enough travel for the one additional detent add washer under the two lift\-gate side wedge attachments to shim as required. Now to inspect the lift gate wedges by opening the lift gate, insert paper between the body side \& lift\-gate side wedges, and then close the lift gate. If the paper cannot be removed, grease lift\-gate side wedges. If the concern is still present adjust lift\-gate latch striker.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2015/MC-10127239-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2015/MC-10127239-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2010 to 2016 CHEVROLET EQUINOX
- 2010 to 2016 GMC TERRAIN

## Recalls for the same vehicles and component

- [2013071](/recalls/tc/2013071.md), 2013-03-05: Structure

## Other bulletins for the same vehicles and component

- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [23\-NA\-219](/bulletins/11009764.md), 2024-11-05, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- [PI0716A](/bulletins/10253615.md), 2024-04-29, Service bulletin: STRUCTURE; STRUCTURE:BODY:DOOR. Road Debris \(Mud\) on Rocker Panel at Front Door Area.
- [PI0281K](/bulletins/10250244.md), 2024-02-14, Service bulletin: STRUCTURE. This preliminary informational \(PI\) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- [14271](/bulletins/10248756.md), 2024-01-16, Service bulletin: EQUIPMENT; STRUCTURE. Power Seat Height Adjuster Bolt
- [PIT5296](/bulletins/10248476.md), 2024-01-08, Service bulletin: STRUCTURE. Creak Or Pop Type Noise From Right Front Body During At Slow Speeds Driving
- [PIT5199](/bulletins/10247753.md), 2023-12-26, Service bulletin: VISIBILITY; STRUCTURE. Whistle Wind Noise From Drivers Side Mirror Area.
- [PIT5176B](/bulletins/10247734.md), 2023-12-26, Service bulletin: EQUIPMENT:ELECTRICAL:ANTI\-THEFT DEVICES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; STRUCTURE:BODY:HOOD. Intermittent Theft Deterrent Alarm or Horn or Hood Ajar Message

JSON: [/v1/bulletins/10127239](/v1/bulletins/10127239)

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