# Service bulletin PIT5246E

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10126979
- Published by NHTSA: 2018\-01\-16
- Manufacturer's number: PIT5246E
- Manufacturer's date: 2017\-12\-18
- NHTSA component: STRUCTURE:BODY:HATCHBACK/LIFTGATE

## NHTSA's summary

This Preliminary Information communication advises the technician to replace the right hand lift\-gate strut on 2007\-2016 GMC Acadia and 2007\-2010 Saturn Outlook if a clunk or pop is heard. If the vehicle is an 2008\-2016 Buick Enclave and 2009\-2016 Chevrolet Traverse and If the struts are not weak and can hold the lift\-gate open, the struts should NOT be replaced and this noise should be considered a normal condition. With the new strut installed the lift\-gate noise should mimic levels currently heard on the 2009\-2016 Traverse and 2008\-2016 Enclave as some noise is still considered normal. Low ambient temperatures will still contribute to making this condition worse and the amount of noise may also vary between vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10126979-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10126979-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Body and frame

## Vehicles listed

- 2008 to 2017 BUICK ENCLAVE
- 2009 to 2017 CHEVROLET TRAVERSE
- 2007 to 2017 GMC ACADIA
- 2007 to 2010 SATURN OUTLOOK

## Recalls for the same vehicles and component

- [2015591](/recalls/tc/2015591.md), 2015-12-09: Structure
- [15V415000](/recalls/nhtsa/15V415000.md), 2015-06-30: STRUCTURE:BODY:HATCHBACK/LIFTGATE
- [2015280](/recalls/tc/2015280.md), 2015-06-25: Structure

## Other bulletins for the same vehicles and component

- [24\-NA\-003](/bulletins/11017040.md), 2025-04-15, Service bulletin: STRUCTURE:BODY. This technical bulletin provides a procedure to correct the condition of Sunroof Wind / Air Deflector Inoperative.
- [05\-08\-51\-001L](/bulletins/11015382.md), 2025-03-08, Service bulletin: STRUCTURE:BODY. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
- [22\-NA\-244](/bulletins/11014238.md), 2025-02-12, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This warranty administration service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [10\-08\-110\-001L](/bulletins/11014171.md), 2025-02-11, Service bulletin: STRUCTURE:BODY; VEHICLE SPEED CONTROL. This service bulletin provides information on proper use of floor mats.
- [21\-NA\-043](/bulletins/11011709.md), 2024-12-10, Service bulletin: STRUCTURE:BODY; WHEELS; ENGINE; SERVICE BRAKES; UNKNOWN OR OTHER. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold \(prepping\) to the customer.
- [22\-NA\-244](/bulletins/11010493.md), 2024-11-13, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This warranty administration service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [23\-NA\-219](/bulletins/11009764.md), 2024-11-05, Service bulletin: UNKNOWN OR OTHER; STRUCTURE:BODY. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
- [22\-NA\-244](/bulletins/11000550.md), 2024-05-30, Warranty extension: ELECTRICAL SYSTEM; EXTERIOR LIGHTING; STRUCTURE:BODY; UNKNOWN OR OTHER; SERVICE BRAKES. This service bulletin provides information about GM Accessories \- Dealer\-Installed, Repaired or Replaced During Warranty Coverage Period.
- [PI0281K](/bulletins/10250244.md), 2024-02-14, Service bulletin: STRUCTURE. This preliminary informational \(PI\) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
- [24\-NA\-003](/bulletins/10249948.md), 2024-02-10, Service bulletin: VISIBILITY:SUN/MOON ROOF ASSEMBLY; EQUIPMENT; STRUCTURE. This technical bulletin provides a procedure to correct the condition Sunroof Wind / Air Deflector Inoperative.

JSON: [/v1/bulletins/10126979](/v1/bulletins/10126979)

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