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Service bulletin 15-NA-024

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10126365
Published by NHTSA2017-12-22
Manufacturer's number15-NA-024
Manufacturer's date2015-10-12
NHTSA componentSTRUCTURE:BODY:DOOR

NHTSA's summary

This technical bulletin provides repair information to correct a customer concern of a rattle noise originating from the door trim area after a recent repair.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Body and frame

Vehicles listed
CADILLAC ELR2014, 2015, 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
05-08-51-001L2025-03-08. Service bulletin. This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
10-08-110-001L2025-02-11. Service bulletin. This service bulletin provides information on proper use of floor mats.
21-NA-0432024-12-10. Service bulletin. This bulletin advises the dealers to maintain the vehicle stock on hand by doing a full inspection on the vehicles before being sold (prepping) to the customer.
23-NA-2192024-11-05. Service bulletin. This service bulletin provides information on Concerns or Questions Regarding Installation of Dealer Installed Accessories.
PI0281K2024-02-14. Service bulletin. This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody component corrosion with customers.
144872023-12-18. Service bulletin. This bulletin provides a service procedure to reprogram the Chassis Control Module (CCM) on certain 2015 model year Cadillac ATS vehicles equipped with a 2.0L or 2.5L engine (LTG/LCV). The switchable engine mount calibration currently in these vehicles is not the intended calibration for the "Tour/ECO" vehicle modes. Operating the vehicle in the "Tour/ECO" mode could result in a poor ride quality (shake) on rough roads. This could also result in less life to the engine mounts. and subsequent fluid leakage from the mounts.
PIC5383E2023-12-11. Service bulletin. TAC Parts Restriction - EBCM And BPMV
PIC5383D2023-12-11. Service bulletin. EBCM And BPMV
PIC5383C2023-12-11. Service bulletin. EBCM And BPMV
PIC5383B2023-12-11. Service bulletin. EBCM And BPMV