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Service bulletin PSS RNS315 Radio

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125844
Published by NHTSA2017-12-14
Manufacturer's numberPSS RNS315 Radio
Manufacturer's date2013-06-18
NHTSA componentEQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM); EQUIPMENT; EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

NHTSA's summary

Vehicle-specific service (PSS RNS315 Radio Navigation unit "Re-boots" intermittently): This document informs that the RNS315 Radio/Navigation unit may turn off at random and re-start without any driver input (Re-boot). This is caused by an Internal software error related to vehicle location. A repair solution is pending for this issue. This document gives advice on what to inform customers about this issue.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.