# Service bulletin Dealer Letter \-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125776
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: Dealer Letter \-
- Manufacturer's date: 2013\-06\-19
- NHTSA component: FUEL SYSTEM, DIESEL

## NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION \(Service Action 20T8 Install Misfueling Guard\): Volkswagen has received feedback from some vehicle owners in localized areas who have concerns about their ability to refuel their vehicle after the 20T8 Service Action was performed. A few customers have advised that they are unable to fuel their vehicle at their preferred fueling stations or that it now takes a very long time to refuel. Volkswagen believes the root cause is attributed to damage and/or variances in diesel fuel nozzles found at fueling stations. At this time, Volkswagen has no evidence to conclude that there is any problem with the misfueling guard. Dealers should continue performing Service Action 20T8 on vehicles that show the code open in ElsaWeb. In discussing this action with customers, Volkswagen encourages to utilize the talking points in this document.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125776-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125776-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Fuel system

## Vehicles listed

- 2010 to 2012 VOLKSWAGEN GOLF
- 2009 to 2012 VOLKSWAGEN JETTA
- 2009 to 2012 VOLKSWAGEN JETTA SPORTWAGEN

## Recalls for the same vehicles and component

- [2011355](/recalls/tc/2011355.md), 2011-10-03: Fuel System
- [11V490000](/recalls/nhtsa/11V490000.md), 2011-10-03: FUEL SYSTEM, DIESEL
- [2010444](/recalls/tc/2010444.md), 2010-12-10: Fuel System
- [10V621000](/recalls/nhtsa/10V621000.md), 2010-12-10: FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS

## Other bulletins for the same vehicles and component

- [TT940808](/bulletins/10252930.md), 2024-04-08, Service bulletin: FUEL SYSTEM, GASOLINE. Fuel Door Will Not Open
- [VWP1403](/bulletins/10250695.md), 2024-02-26, Service bulletin: FUEL SYSTEM, DIESEL; FUEL SYSTEM, GASOLINE. Carefree Maintenance Coverage for Interim Oil Changes for Certain 2009 ? 2015 MY Volkswagen TDI® Clean Diesel Engine Vehicles Registered in the State of Minnesota Only \(US Dealers
- [TT241306](/bulletins/10244066.md), 2023-10-16, Service bulletin: FUEL SYSTEM, GASOLINE. Fuel injector seals for 2.0L \(CBPA\) engine code
- [Edition108](/bulletins/10243019.md), 2023-10-02, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; STEERING; ENGINE AND ENGINE COOLING; STRUCTURE; FUEL SYSTEM, GASOLINE. VW Elsa Newsletter
- [Edition107](/bulletins/10243018.md), 2023-10-02, Service bulletin: EQUIPMENT:ELECTRICAL:INFOTAINMENT; SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:WHEEL SPEED SENSOR/TONE RING; FUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM; VISIBILITY:POWER WINDOW DEVICES AND CONTROLS; ENGINE AND ENGINE COOLING; SUSPENSION; EQUIPMENT. VW Elsa Newsletter
- [Edition92](/bulletins/10243007.md), 2023-10-02, Service bulletin: SUSPENSION; FUEL SYSTEM, GASOLINE. VW Elsa Newsletter
- [Edition98](/bulletins/10242679.md), 2023-09-25, Service bulletin: FUEL SYSTEM, GASOLINE; FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER. Elsa newsletter
- [Edition27](/bulletins/10242401.md), 2023-09-18, Service bulletin: FUEL SYSTEM, GASOLINE:DELIVERY; ELECTRICAL SYSTEM; ENGINE AND ENGINE COOLING. VW Elsa Newsletter
- [Edition26](/bulletins/10242399.md), 2023-09-18, Service bulletin: ELECTRICAL SYSTEM; EQUIPMENT; FUEL SYSTEM, GASOLINE; STRUCTURE. VW Elsa Newsletter
- [Edition41](/bulletins/10242398.md), 2023-09-18, Service bulletin: SUSPENSION; EQUIPMENT; ELECTRICAL SYSTEM; FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP. VW Elsa Newsletter

JSON: [/v1/bulletins/10125776](/v1/bulletins/10125776)

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