# Service bulletin VOS\-13\-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125715
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: VOS\-13\-14
- Manufacturer's date: 2013\-07\-03
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Service Information \(Saved Diagnostic Sessions \& Online Updates\): This document informs that some dealers are installing online updates without completing saved diagnostic sessions first. This results in any saved diagnostic sessions becoming incompatible with the updated software version\(s\), and it is not possible to resume sessions and subsequently transmit GFF logs for warranty purposes.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125715-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125715-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Labels and manuals, Software

## Vehicles listed

- VOLKSWAGEN VOLKSWAGEN

JSON: [/v1/bulletins/10125715](/v1/bulletins/10125715)

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