# Service bulletin VWS\-13\-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125701
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: VWS\-13\-03
- Manufacturer's date: 2013\-07\-10
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Warranty Information \(Claim Processing Correction for the Volkswagen DoubleCheck for Model Years 2013 and Earlier\): In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. The correction of the Volkswagen DoubleCheck labor operation time from 30 time units back to 50 time units will not occur until the SAGA system update is posted in August. Until the labor operation time unit error is corrected, claims for the VW DoubleCheck should be processed as shown in this document.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125701-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10125701-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- VOLKSWAGEN VOLKSWAGEN

JSON: [/v1/bulletins/10125701](/v1/bulletins/10125701)

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