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Service bulletin VWS-13-03

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125701
Published by NHTSA2017-12-14
Manufacturer's numberVWS-13-03
Manufacturer's date2013-07-10
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

NHTSA's summary

Warranty Information (Claim Processing Correction for the Volkswagen DoubleCheck for Model Years 2013 and Earlier): In SAGA, the time units for the Volkswagen DoubleCheck labor operation were reduced in error from 50 time units to 30 time units during the system update posted on July 4th. The correction of the Volkswagen DoubleCheck labor operation time from 30 time units back to 50 time units will not occur until the SAGA system update is posted in August. Until the labor operation time unit error is corrected, claims for the VW DoubleCheck should be processed as shown in this document.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.