WenmarOpen by Wenmar Pro

Service bulletin LTB01009NAS4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125257
Published by NHTSA2017-12-14
Manufacturer's numberLTB01009NAS4
Manufacturer's date2017-09-22
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Situation: In response to customer feedback on the performance of the InControl® Touch Pro system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions: * Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Camera stability issues when reverse selected * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * Unable to access the seat massage auto function on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
LAND ROVER DISCOVERY2017, 2018
LAND ROVER RANGE ROVER2016, 2017, 2018
LAND ROVER RANGE ROVER EVOQUE2018
LAND ROVER RANGE ROVER SPORT2017, 2018

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Recalls for the same vehicles and component
20V1430002020-03-12. ELECTRICAL SYSTEM:SOFTWARE; EXTERIOR LIGHTING
18V3370002018-05-23. ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

Other bulletins for the same vehicles and component
SSM758142023-10-06. Service bulletin. Weather and Park & Pay Apps disappear after PIVI update
SSM760222023-07-11. Service bulletin. JLR is investigating reports of vehicles being released to customers without the TCU Telematic Control Unit SOS Emergency Call being activated.
SSM758552022-10-07. Service bulletin. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
SSM758052022-10-07. Service bulletin. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
SFCC_JAN2022_162022-02-04. Service bulletin. EMISSION RECALLS - FUELING ADAPTIONS
BIG5JAN_282022-02-04. Service bulletin. EMISSION RECALLS - FUELING ADAPTIONS
SSM713602022-01-18. Service bulletin. Software Update.
SSM702582022-01-18. Service bulletin. Software Update.
LTB00619NAS12021-12-13. Service bulletin. Technical Bulletin: Unable To Release Valet Mode Upon Correct PIN Entry onwards
SFCC_NOV2021_252021-12-07. Service bulletin. Post 21A Update Apple CarPlay® Navigation Voice Guidance Not Heard