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Service bulletin Q633NAS5

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10125225
Published by NHTSA2017-12-14
Manufacturer's numberQ633NAS5
Manufacturer's date2017-07-14
NHTSA componentEQUIPMENT:ELECTRICAL

NHTSA's summary

Situation: Jaguar Land Rover have developed the latest software upgrade in response to customer feedback on the performance of the InControl® Touch Pro system. Some customers may have experienced infotainment issues and this software upgrade is designed to enhance the robustness of the following features and functions:* Satellite Digital Audio Radio Service (SDARS) lock up, audio loss, channel artwork not displayed * Infotainment Master Controller (IMC) resets, blank screens, and poor system performance * CD ripping/playback issues * Media Player crash, library track select fails, USB Source reliability * Phone and Bluetooth - connection and contacts download issues * Climate control fan symbol not visible when increasing/decreasing fan speed * The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen * 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster (IC) upon vehicle set up.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories

Vehicles listed
LAND ROVER DISCOVERY2017
LAND ROVER RANGE ROVER2016, 2017

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
JLRTB02079NAS22024-04-05. Service bulletin. Creaking Noise From Glass Roof Panel
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BIG5MAR24_34b2024-04-05. Service bulletin. A concern has been identified where on certain vehicles equipped with TDV6 3.0L Diesel and Ingenium I4 2.0L Diesel engines, when connected to a diagnostic scan tool during the California SMOG test, the Powertrain Control Module (PCM) incorrectly reports the monitor readiness status as 'not supported'. A software update to the PCM is needed.
SFCC_DEC2023_322024-01-09. Service bulletin. Due to time required to complete in shop vehicle set up and workflow for Audio loss, it has been found that workflow may provide false result if IMC is not in a faulted state when workflow is run to identify potential Polar Switch Firmware fault.
SFCC_SEP2023_462023-10-06. Service bulletin. The sunglass holder won’t open or does not operate correctly
SSM760092023-07-11. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SFCC_JUN2023_462023-07-10. Service bulletin. A customer may report that the front or rear door latch does not operate as expected.
SSM759512023-03-08. Service bulletin. Customers are reporting that connected services such as Online Media (e.g., Spotify), Connected Nav, Weather App & Parking app are inoperative.
SSM759492023-03-08. Service bulletin. Tailgate will not close due to anti-trap false signal
SSM75825ATT2023-01-10. Service bulletin. MHEV DC/DC Converter - Squeaking Noise From Inside The Cabin.