# Service bulletin 122\-E5M8Q\-11

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125197
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: 122\-E5M8Q\-11
- Manufacturer's date: 2017\-10\-20
- NHTSA component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## NHTSA's summary

Technical Concern: This failure is often accompanied by a long list of instrument cluster faults, including "C11011 \- Control unit faulty, watchdog". All reported cases have been at PDI or with very low mileage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125197-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125197-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Instrument cluster

## Vehicles listed

- 2017 to 2018 PORSCHE PANAMERA

## Recalls for the same vehicles and component

- [19V735000](/recalls/nhtsa/19V735000.md), 2019-10-16: SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
- [19V115000](/recalls/nhtsa/19V115000.md), 2019-02-20: SERVICE BRAKES; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [122\-F5Q8K\-07](/bulletins/10188295.md), 2021-03-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER; ELECTRICAL SYSTEM; VEHICLE SPEED CONTROL. Resubmitting at request of Mr. Bernard Hardgrave. Instructions on how to check the cable routing in the front center console area and rework it if necessary in the event that the speedometer needle in the instrument cluster is shaking.
- [No. D500](/bulletins/10179199.md), 2020-09-02, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT. Information on Parts withdrawal of outdated instrument clusters.
- [122\-W5F2D\-01](/bulletins/10153561.md), 2019-02-25, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Subject: Instrument cluster Information: Due to a process error, the control number SP7 for the software variant of the PDK control unit was not stored in the vehicle order on the affected vehicles.
- [122\-D2C2G\-11](/bulletins/10125198.md), 2017-12-14, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL. Technical Concern: This failure is the result of faulty message monitoring within the instrument cluster. Because the instrument cluster cannot properly detect and display the current cruise control status, the cruise control does not engage. Service Information: The recommended repair is to replace the instrument cluster. Only part numbers with suffix "G" or later should be used.
- [122\-G2L2B\-09](/bulletins/10117504.md), 2017-09-14, Service bulletin: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE. Information: There is a possibility that when you switch on the ignition, the displays in the instrument cluster will not be activated on the affected vehicles. As a result, no information will be displayed in the instrument cluster. Remedial Action: Re\-program the instrument cluster using the PIWIS Tester with software version 35.000.010 \(or higher\) installed.

JSON: [/v1/bulletins/10125197](/v1/bulletins/10125197)

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