# Service bulletin PIC6315A

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125127
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: PIC6315A
- Manufacturer's date: 2017\-11\-20
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM

## NHTSA's summary

This Preliminary Information communication provides information to the technician about vehicles that in the radio settings some of the vehicle personalization selections within the Comfort and Convenience menu are missing at times. Technician will need to perform a scan for Diagnostic Trouble Codes. Technician will need to follow published Service Information diagnostics if there are Diagnostic Trouble Codes present. If the concern is and intermittent this Preliminary Information communication will be updated with a repair. When the personalization selections are not missing from the Comfort and Convenience menu but they are missing from other menus such as the Climate and Air Quality, Collision/Detection Systems, and Lighting menus, refer to bulletin 17\-NA\-086. Memory seat adjustments may not be available tech will need to perform a Memory Seat Module replacement/programming.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125127-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125127-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories

## Vehicles listed

- 2018 BUICK ENCLAVE
- 2017 to 2018 BUICK ENCORE
- 2017 to 2018 BUICK ENVISION
- 2017 to 2018 BUICK LACROSSE
- 2017 CADILLAC ATS
- 2017 to 2018 CADILLAC CT6 PLUG\-IN HYBRID
- 2017 CADILLAC CTS
- 2017 to 2018 CADILLAC ESCALADE
- 2017 CADILLAC ESCALADE ESV
- 2017 to 2018 CADILLAC XT5
- 2017 CADILLAC XTS
- 2016 to 2018 CHEVROLET CAMARO
- 2017 to 2018 CHEVROLET COLORADO
- 2017 to 2018 CHEVROLET CORVETTE
- 2017 to 2018 CHEVROLET CRUZE
- 2018 CHEVROLET EQUINOX
- 2017 to 2018 CHEVROLET IMPALA
- 2017 to 2018 CHEVROLET MALIBU
- 2017 to 2018 CHEVROLET SILVERADO 1500
- 2017 to 2018 CHEVROLET SILVERADO 2500
- 2017 to 2018 CHEVROLET SILVERADO 3500
- 2017 to 2018 CHEVROLET SUBURBAN
- 2017 to 2018 CHEVROLET TAHOE
- 2018 CHEVROLET TRAVERSE
- 2017 to 2018 CHEVROLET VOLT
- 2017 to 2018 GMC ACADIA
- 2017 to 2018 GMC CANYON
- 2017 to 2018 GMC SIERRA 1500
- 2017 to 2018 GMC SIERRA 2500
- 2017 to 2018 GMC SIERRA 3500
- 2017 to 2018 GMC YUKON

## Recalls for the same vehicles and component

- [2024294](/recalls/tc/2024294.md), 2024-05-24: Electrical
- [2021407](/recalls/tc/2021407.md), 2021-07-01: Electrical
- [21V496000](/recalls/nhtsa/21V496000.md), 2021-07-01: EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER
- [19V642000](/recalls/nhtsa/19V642000.md), 2019-09-06: ENGINE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS
- [2019325](/recalls/tc/2019325.md), 2019-06-28: Electrical
- [2019204](/recalls/tc/2019204.md), 2019-04-26: Electrical
- [17V404000](/recalls/nhtsa/17V404000.md), 2017-06-27: EQUIPMENT; SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
- [16V516000](/recalls/nhtsa/16V516000.md), 2016-07-07: EQUIPMENT:OTHER:LABELS
- [16V084000](/recalls/nhtsa/16V084000.md), 2016-02-11: ELECTRICAL SYSTEM:SOFTWARE

## Other bulletins for the same vehicles and component

- [22\-NA\-007](/bulletins/11025552.md), 2025-11-15, Service bulletin: ENGINE; ELECTRICAL SYSTEM. This service bulletin provides procedures to correct customer concerns of Poor Engine Performance in Extremely Cold Weather Conditions, Charge Air Cooler \(CAC\) Icing \- Malfunction Indicator Lamp \(MIL\) Illuminated with DTCs P0299, P0234, P0236, P2227, P00C7 Set.
- [18\-NA\-180](/bulletins/11024324.md), 2025-10-16, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-180](/bulletins/11023365.md), 2025-09-26, Service bulletin: ELECTRICAL SYSTEM; FUEL/PROPULSION SYSTEM. This Warranty Administration service bulletin provides Lithium\-Ion battery Exchange Process and Transaction Submission information.
- [18\-NA\-069](/bulletins/11017876.md), 2025-05-06, Service bulletin: STRUCTURE:BODY; ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a service procedure to correct conditions of Poor Engine Performance in Extremely cold weather conditions, CAC Icing, MIL Illuminated with DTCs set.
- [25\-NA\-087](/bulletins/11017595.md), 2025-05-02, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information on the proper Reflective High Temperature Heat and/or Insulating Tape to use for certain repairs, such as Wiring Harness Repairs.
- [21\-NA\-139](/bulletins/11017443.md), 2025-05-01, Service bulletin: ELECTRICAL SYSTEM; ENGINE. This service bulletin provides a repair procedure to correct a customer concern of a Malfunction Indicator Lamp \(MIL\) Illuminated \- DTC P3055 Set.
- [13\-08\-116\-001K](/bulletins/11017244.md), 2025-04-25, Service bulletin: ELECTRICAL SYSTEM. The intent of this service bulletin is to identify aftermarket ALDL or DLC interface devices as potential sources for causing multiple customer concerns that do not have other diagnostic methods to identify them.
- [24\-NA\-098](/bulletins/11017207.md), 2025-04-24, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides information for dealers/technicians on Service Programming System \(SPS\) Error Codes E4398, E4399, E4401, E4403, M4404, M4413, M6954, M6955, E4414, E4423, E4491, E4492, or E6961 and resolution information.
- [23\-NA\-165](/bulletins/11017035.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM; UNKNOWN OR OTHER. This service bulletin provides repair information to correct a customer concern of Vehicle Will Not Lock and Unlock \(Loss of Active Functions\) Crank or Start \(Loss of Passive Functions\) with DTC P0513 Set.
- [15\-06\-03\-001F](/bulletins/11017031.md), 2025-04-15, Service bulletin: ELECTRICAL SYSTEM. This service bulletin provides information to diagnose batteries that have set for a long period of time and/or cold weather climates and testing those batteries.

JSON: [/v1/bulletins/10125127](/v1/bulletins/10125127)

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