# Service bulletin SSM 46880

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10125085
- Published by NHTSA: 2017\-12\-14
- Manufacturer's number: SSM 46880
- Manufacturer's date: 2017\-10\-23
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Some 2017 F\-Super Duty vehicles built on or before 28\-Aug\-2017, may exhibit an intermittent loss of throttle pedal response, illuminated wrench, hill descent, airbag, anti\-lock brake system \(ABS\) and/or advanced trac warning indicators and/or P2122, P2123, P2124, P2125, P2127, P2128, and/or P2138 DTCs. This may be caused by the Accelerator Pedal Position \(APP\) sensor 14A005 harness being improperly routed behind the brake booster to brake pedal bracket. If the harness is improperly routed, loosen the bracket to free the harness, refer to Workshop Manual \(WSM\), section 206\-06 and inspect for any damaged circuits. If the harness is properly routed, proceed with normal diagnostics.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125085-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10125085-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Trouble codes named

P2122, P2123, P2124, P2125, P2127, P2128, P2138

## Vehicles listed

- 2017 FORD F\-250 SD
- 2017 FORD F\-350 SD
- 2017 FORD F\-450 SD
- 2017 FORD F\-550 SD
- 2017 FORD F\-650 SD
- 2017 FORD F\-750 SD

## Recalls for the same vehicles and component

- [2019609](/recalls/tc/2019609.md), 2019-12-05: Electrical
- [2019174](/recalls/tc/2019174.md), 2019-04-10: Electrical
- [2018718](/recalls/tc/2018718.md), 2018-12-20: Electrical

## Other bulletins for the same vehicles and component

- [25N15 S1](/bulletins/11031781.md), 2026-04-30, Other: UNKNOWN OR OTHER; ELECTRICAL SYSTEM. Customer Satisfaction Program 25N15 \- Supplement \#1 Certain 2015\-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One\-Time Replacement
- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin: ELECTRICAL SYSTEM; STRUCTURE:BODY; UNKNOWN OR OTHER. Ford and Lincoln vehicles equipped with wired keyless entry keypad systems and accessory wireless keyless entry keypad systems may or may not come with a wallet card containing the master code. Unlike the integrated wired keypad, the accessory wireless keypad master code cannot be retrieved from the vehicle using a diagnostic scan tool or from the label printed on the body control module \(BCM\). The Factory Keyless Entry Code application within the diagnostic scan tool will not provide an applicable master code for the accessory wireless keypad. If the wallet card for an accessory keypad is not available, the "Wireless RF Keypad Diagnosis Guide" can be referenced and provides direction on how to retrieve the master code. This guide is located under the Workshop Manual tab \> Accessories \> Installation \> Wireless RF Keypad Diagnosis Guide \> PPT C \> Step C2.\<br /\>\<br /\> Note: The only available keypad for some vehicles from the assembly plant is the accessory wireless keyless entry keypad. The integrated wired keypad cannot be installed on vehicles not equipped from the factory with a wired keyless entry k
- [TSB 25\-2570](/bulletins/11025837.md), 2025-12-01, Service bulletin: ELECTRICAL SYSTEM. This article supersedes TSB 24\-2165 to update the TSB Service Procedure. Some vehicles listed in the Model statement above may exhibit various SYNC performance related concerns including but not limited to: Display operation concerns Navigation inoperative Voice recognition concerns Phone connection issues Dropped phone connections Applink related performance Travel Link not present or showing incorrect traffic Slow system response NOTE: Ford has found some of the APIMs replaced and returned for inspection contained an outdated software level and the APIM did not require replacement. The customer concern may have been resolved by updating the APIM with latest level of software. The SYNC 3 universal thumb drive will be able to update the APIM software without the use of a scan tool and does not require the process to be monitored. Ford will be monitoring APIM replacements to confirm TSB directed software updates have been performed.
- [SSM 52167](/bulletins/10248992.md), 2024-01-18, Service bulletin: ELECTRICAL SYSTEM. Some 2017\-2019 F\-Super Duty pick\-up vehicles may require the additional KC3Z\-14A411\-C kit if there is a service need to replace the 14405 main body harness or 14A412 tailgate harness post FSA 19S48. During the FSA 19S48 repair, additional connectors are added to the 14405 and 14A412 that utilize the jumper service kit contained in the FSA. Direction regarding the need for this harness is also noted in the Ford parts catalog.
- [SSM 51947](/bulletins/10243652.md), 2023-10-06, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Some 2015\-2019 F\-Super Duty and 2015\-2020 F\-150/Mustang vehicles may require replacement of the powertrain control module \(PCM\) for various reasons. While performing a programmable module installation \(PMI\) using the Integrated Diagnostic Service \(IDS\) scan tool, an error message may state: Configuration Failed, Would You Like To Retry? This may be due to improper module replacement steps. Make sure that the original module is installed in the vehicle, delete the vehicle session, then start a new vehicle session. Once the session starts, run the PCM PMI and install the new PCM only when the scan tool instructs. Finish the PMI by following the prompts given by IDS. If the original PCM is not available, it is possible to configure the module by running as\-built programming on the PCM. When IDS asks to obtain part numbers or configuration data, select configuration data.
- [SSM 51838](/bulletins/10241627.md), 2023-09-04, Service bulletin: ELECTRICAL SYSTEM. In various 2017\-2023 Ford and Lincoln vehicles, customers may receive a message in the FordPass or LincolnWay App stating Feature Unavailable. Since this is a fleet vehicle, it cannot access the \(SYNC Connect\) FordPass or LincolnWay app through the TCU Embedded Modem. If this message appears, the vehicle may be equipped with a fleet telematics module. Replacement of the TCU or TCU related repairs will not prevent this message from appearing. Refer the customer to in app FordPass Guides or LincolnWay Concierge Teams to aid with fleet telematics removal. Open app, select Account \> Help \> CHAT or CALL option.
- [TSB 23\-2161](/bulletins/10236685.md), 2023-05-31, Service bulletin: ELECTRICAL SYSTEM. Some 2018\-2021 F\-150 vehicles equipped with a 3.0L diesel engine, 2016\-2022 F\-650/F\-750 vehicles equipped with a 6.7L engine, and 2017\-2022 F\-Super Duty vehicles equipped with a 6.7L engine and built on or before 08\-Mar\-2022 may exhibit an illuminated malfunction indicator lamp \(MIL\) with diagnostic trouble codes \(DTCs\) P21DD, P20BA. P20B9, P204C, P208A, P208B, P208C, P203B, P205B, P21CD and/or U02A2 in the powertrain control module \(PCM\). This may be due to water intrusion within connectors C3613 and/or C4851/C3610 on the reductant harness going to the reductant pump/heater assembly and the reductant level sensor/quality module. This may also be due to movement of the wiring harness causing terminal fretting. To correct the condition, follow the Service Procedure to replace the reductant tank harness, the reductant pump/heater assembly and/or the reductant tank, as well as securing the wiring harness using a cable zip tie fastener.
- [21M05 S3](/bulletins/10226945.md), 2022-12-02, Service bulletin: LATCHES/LOCKS/LINKAGES:FUELING/CHARGING DOOR/HATCH/PORT:LATCH/LOCK RELEASE SYSTEM; UNKNOWN OR OTHER; ELECTRICAL SYSTEM:WIRING; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Certain 2017\-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate \- Unintended Tailgate Opening REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wiring harness changes that were implemented into production and changes to the tailgate latch control assembly removal and installation procedures. As a result, the Labor Allowances and Parts Requirements / Ordering Information have also been updated accordingly. Parts Requirements/Ordering Information: All parts are on open order. Special Service Support Center \(SSSC\) contact is no longer required to order tailgate actuator ground wiring kit.
- [SSM 51122](/bulletins/10222789.md), 2022-10-11, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY. Some 2017\-2022 F\-250\-F\-550, 2015\-2020 F\-150 and 2018\-2022 Expedition vehicles without push button start and passive entry may exhibit a condition where it is difficult to insert the ignition key and/or turn it to the accessory position when removing the ignition lock cylinder per the functional lock cylinder service procedure in Workshop Manual \(WSM\), Section 501\-14. This may be due to debris or contamination in the ignition lock cylinder. If this concern occurs, use a suitable shop vacuum to dislodge or remove debris or contamination by placing the vacuum hose over the lock cylinder, without the key installed, for 30 seconds. Insert the ignition key and reattempt turning it to the accessory position for lock cylinder removal. If the key will not turn to the accessory position, continue with the non\-functional lock cylinder removal procedure.
- [21M05 S2](/bulletins/10218896.md), 2022-08-30, Service bulletin: ELECTRICAL SYSTEM. Certain 2017\-2022 Model Year Super Duty Vehicles Equipped with a Power Release Tailgate \- Unintended Tailgate Opening ;REASON FOR THIS SUPPLEMENT Technical Information: Updated with revised instructions to account for wire color differences across multiple model year vehicles.

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