Service bulletin A001350 2031122-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Supersedes Technical Service Bulletin Group 00 number 13-45 dated February 6, 2013. A Repair Authorization must be obtained if an Audi Q5 hybrid arrives at an Audi dealership and requires diagnosis or repair for any of the following concerns. Create a Technical Assistance Center (TAC) ticket before starting repairs. Other repairs, routine maintenance, and PDI do not require prior authorization or a Technical Assistance Center (TAC) ticket. These procedures are mandatory until further notice. Warranty repairs without repair authorization via a TAC contact will not be reimbursed. Audi of America is requesting your cooperation in supplying us with technical information vital to the technical support of the Audi Q5 hybrid vehicles. Through our combined efforts and cooperation, we will be able to raise the level of Audi quality and overall customer satisfaction.

The document

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Components

Equipment and accessories

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