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Service bulletin A911469 2038824-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10124877
Published by NHTSA2017-12-05
Manufacturer's numberA911469 2038824-
Manufacturer's date2014-11-04
NHTSA componentELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES

NHTSA's summary

The following message appears on the MMI display: ?Device or cable type not supported?. The ?Device or cable type not supported? message may be displayed when the wrong AMI cable type is used. See the Service section of this bulletin for an overview of the AMI cables that support iOS devices.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, 12-volt battery

Vehicles listed
AUDI A32007, 2008, 2009, 2010, 2011, 2012, 2013
AUDI A3 CABRIOLET2015 to 2016
AUDI A3 SPORTBACK E-TRON2016
AUDI A42007, 2008, 2009, 2010
AUDI A4 ALLROAD2013, 2014, 2015, 2016
AUDI A4 AVANT2011 to 2012
AUDI A4 CABRIOLET2007 to 2009
AUDI A52008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI A5 CABRIOLET2010 to 2016
AUDI A62007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI A72012, 2013, 2014, 2015, 2016
AUDI A82007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI ALLROAD2013 to 2016
AUDI Q32015, 2016
AUDI Q52009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI Q72007, 2008, 2009, 2010, 2011, 2012, 2013, 2014, 2015
AUDI R82008, 2009, 2010
AUDI R82013
AUDI R8 GT SPYDER2012
AUDI R8 SPYDER2011
AUDI R8 SPYDER2014 to 2015
AUDI RS 72014, 2015, 2016
AUDI RS52013
AUDI S32015, 2016
AUDI S42007, 2008
AUDI S42010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI S52008, 2009, 2010, 2011, 2012, 2013, 2014, 2015, 2016
AUDI S5 CABRIOLET2010 to 2016
AUDI S62007, 2008, 2009, 2010, 2011
AUDI S62013, 2014, 2015, 2016
AUDI S72013, 2014, 2015, 2016
AUDI S82013
AUDI S82015, 2016
AUDI TT2007
AUDI TT2008, 2009, 2010
AUDI TT ROADSTER2011 to 2016

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
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26 13 18 20279452022-05-31. Service bulletin. Humming or metallic rattling noise from under the vehicle, heard most consistently during engine idle or slow acceleration. Initial inspection indicates that the noise is coming from the exhaust system. Relative movements in the rear mounting of the exhaust system (rear silencer).
26 13 16 20338842022-05-31. Service bulletin. If the battery management system detects an issue with the A1 auxiliary battery, EV Mode is disabled. When the ?EV Mode? button is pressed, the message ?EV mode is currently unavailable? (Figure 1) appears in the DIS, and EV mode does not activate.
37 13 09 20287152022-05-02. Service bulletin. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
27 14 24 20253602022-05-02. Service bulletin. This TSB provides basic diagnosis steps for discharged batteries, general tips for working with batteries, and system verification steps to ensure that the vehicle is configured correctly. For additional information on known current draw issues, refer to the following TSBs: ? 2014127: 27 Battery dead or low after returning to the vehicle (2007 A6, A8, Q7) ? 2019143: 27 Battery discharged on some vehicles with Advanced Key (2005 - 2008 A6, Q7)
26 13 16 20338842022-05-02. Service bulletin. If the battery management system detects an issue with the A1 auxiliary battery, EV Mode is disabled.