# Service bulletin A961372 2035047\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124631
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: A961372 2035047\-
- Manufacturer's date: 2013\-08\-26
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; LANE DEPARTURE: ASSIST

## NHTSA's summary

Audi Lane Change Assistant deactivates or is sporadically inoperative when the vehicle is driven in slow\-moving stop\-and\-go traffic, especially on roads with multiple lanes. The message "Audi side assist unavailable: Sensors blocked" appears in the driver information system. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. The control module mounting brackets are securely fastened to the lower rear bumper, and no damage is found to the rear bumper area, on the inside or outside. \(If any damage is found, it is not covered under warranty.\) The control module mounting brackets are not broken or loose. If a loose bracket is found, repair as necessary using the Elsa Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124631-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124631-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Driver assistance, Electrical system, Lane departure and lane keeping, Software

## Vehicles listed

- 2013 to 2014 AUDI A4 ALLROAD
- 2013 to 2014 AUDI A5
- 2013 to 2014 AUDI A5 CABRIOLET
- 2013 to 2014 AUDI ALLROAD
- 2013 to 2014 AUDI Q5

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [A0123972072121\_1](/bulletins/10245610.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. This bulletin provides information for when the MIL/EPC light is illuminated, DTC P042000 or P043000, Catalyst system, bank 1 or 2 efficiency below thresh hold.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins
- [001465201173210](/bulletins/10228297.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Technical Service Bulletin \(TSB\) details the general process for carrying out a Software Version Management \(SVM\) software update for any TSB or Update.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.
- [37 14 42 2029027](/bulletins/10210691.md), 2022-05-02, Service bulletin: ELECTRICAL SYSTEM:IGNITION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN. Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction.
- [37 14 29 2029027](/bulletins/10210678.md), 2022-05-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Customer may report transmission warning light is illuminated. In some cases, the vehicle will not move after being started and placed into gear. After key cycle, the vehicle drives without restriction. The DTCs are stored due to an issue with the transmission control module software.
- [37 14 22 2028985](/bulletins/10210671.md), 2022-05-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). The fault occurs with ATF temperature below 60° C. Check for this temperature range in the extended environmental conditions of the diagnosis protocol. This TSB only applies if the ATF level is correct and there are no leaks.
- [37 13 99 2029027](/bulletins/10210668.md), 2022-05-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM; POWER TRAIN; ELECTRICAL SYSTEM:SOFTWARE. The DTCs are stored due to an issue with the transmission control module software. Specific DFCCs are stored as a result of the following situations: \- DTC P060A00 with DFCC 8692 can be logged when a driving mode \(Drive or Reverse\) is selected within one second of selecting Neutral, while the vehicle rolls at a speed less than 2 mph \(such as when the vehicle is being maneuvered in or out of a parking spot\). \- DTC P060A00 with DFCC 8694 can be logged when the gear is quickly changed from Park to Neutral, due to a low diagnosis threshold. \- DTC P060A00 with DFCC 12480 can be logged when the gear is changed using the Tiptronic function, due to a low diagnosis threshold.
- [37 13 79 2029305](/bulletins/10210659.md), 2022-05-02, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). Further TCM software calibration to improve shift concerns.

JSON: [/v1/bulletins/10124631](/v1/bulletins/10124631)

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