# Service bulletin AWC\-13\-15

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124618
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: AWC\-13\-15
- Manufacturer's date: 2013\-08\-21
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

Audi Warranty has received comments from Dealer Service and Parts personnel that in some cases it may be difficult to determine whether damaged, defective, or incorrectly manufactured parts sold "over the counter", not installed by an Authorized Audi Dealer, should be submitted as a Parts Warranty claim \(Audi Warranty\) or a Parts Damage claim \(PDC\). The Parts Distribution Centers \(PDC\) have provided a guideline for a Warranty claim. Any part that is mis\-manufactured or defective in some manner should be submitted as a Parts Warranty claim, claim type 131. Additional requirements for Parts Warranty are \(1\) the packaging is not compromised in any way, and \(2\) the part number is correct.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124618-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124618-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- AUDI AUDI

JSON: [/v1/bulletins/10124618](/v1/bulletins/10124618)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20AWC-13-15&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10124618&vehicle=Service%20bulletin%20AWC-13-15)