# Service bulletin A961370 2034736\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124571
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: A961370 2034736\-
- Manufacturer's date: 2013\-07\-19
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

The garage door opener cannot be programmed. The programming mode cannot be activated. The garage door programming cannot be erased. The method for erasing the Homelink programmed button memory is incorrectly described in the owner's manual. The incorrect description in the owner's manual is: "Erasing the buttons" Press and hold both of the outer buttons until the LED \(A\) turns off completely \(about 20 seconds\) to erase all of the buttons simultaneously". The correct way to erase the Homelink programming is to press and hold the two outer Homelink buttons, releasing only when the Homelink indicator light begins to flash after approximately 10 seconds.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124571-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124571-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2013 to 2014 AUDI Q7

## Recalls for the same vehicles and component

- [23V086000](/recalls/nhtsa/23V086000.md), 2023-02-15: EQUIPMENT:OTHER:LABELS; TIRES

## Other bulletins for the same vehicles and component

- [Q7](/bulletins/10253425.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [Audi\-Q7](/bulletins/10253423.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [44145320302759](/bulletins/10250956.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [44145220302758](/bulletins/10250954.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization.
- [441454203027510](/bulletins/10250953.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [4014412018194](/bulletins/10250665.md), 2024-02-26, Service bulletin: EQUIPMENT; STRUCTURE. Shock absorber leaks: assessment aid
- [Edition80](/bulletins/10250179.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsa newsletter
- [ReportA](/bulletins/10250124.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Technician Report

JSON: [/v1/bulletins/10124571](/v1/bulletins/10124571)

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