# Service bulletin A911392 2030947\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124525
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: A911392 2030947\-
- Manufacturer's date: 2013\-07\-16
- NHTSA component: EQUIPMENT:ELECTRICAL; ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Supersedes Technical Service Bulletin Group 91 number 12\-61 dated September 25, 2012. The customer complains that when he or she is trying to place a phone call from the vehicle while using a Bluetooth®\-connected phone, the phone call disconnects before it begins and an error shows on the MMI display. The message may be "Function not supported" or "Network error". The customer is using a phone with the Android operating system. In addition, Skype®, or another network\-based communication software, is installed on the phone. Call can be placed directly from the phone without a problem. When the phone gets the request to place a call from the vehicle, a prompt appears on the phone asking the user to choose how the call should be placed. If the prompt is ignored, the MMI system disconnects the call assuming the phone is not responding.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124525-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10124525-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2005 AUDI A3
- 2006 to 2013 AUDI A3
- 2005 to 2010 AUDI A4
- 2013 to 2014 AUDI A4 ALLROAD
- 2011 to 2012 AUDI A4 AVANT
- 2006 to 2009 AUDI A4 CABRIOLET
- 2008 to 2014 AUDI A5
- 2010 to 2014 AUDI A5 CABRIOLET
- 2005 to 2014 AUDI A6
- 2012 to 2014 AUDI A7
- 2005 to 2014 AUDI A8
- 2013 to 2014 AUDI ALLROAD
- 2009 to 2014 AUDI Q5
- 2007 to 2014 AUDI Q7
- 2008 to 2010 AUDI R8
- 2013 AUDI R8
- 2012 AUDI R8 GT SPYDER
- 2011 AUDI R8 SPYDER
- 2014 AUDI R8 SPYDER
- 2014 AUDI RS 7
- 2013 AUDI RS5
- 2005 to 2008 AUDI S4
- 2010 to 2014 AUDI S4
- 2008 to 2014 AUDI S5
- 2010 to 2014 AUDI S5 CABRIOLET
- 2005 to 2006 AUDI S6
- 2007 to 2011 AUDI S6
- 2013 to 2014 AUDI S6
- 2013 to 2014 AUDI S7
- 2013 AUDI S8
- 2005 to 2006 AUDI TT
- 2007 AUDI TT
- 2008 to 2010 AUDI TT
- 2011 to 2014 AUDI TT ROADSTER

## Other bulletins for the same vehicles and component

- [45140920387701](/bulletins/10250951.md), 2024-03-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. ESP warning light on
- [3712672028053](/bulletins/10250453.md), 2024-02-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\). TCM software update for downshift concerns
- [0112622029340](/bulletins/10250418.md), 2024-02-20, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. incorrect software setting. In some scenarios such as extended idling or heavy stop and go traffic, this could cause a slight misinterpretation of the data and possibly an activation of the Malfunction Indicator Light.
- [Update37H4](/bulletins/10250177.md), 2024-02-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Selector Lever Software Update
- [68E3UPDATEa](/bulletins/10249108.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:SOFTWARE. Comfort System Central Control Module Software Update \(NVLW\)
- [68E3UPDATE](/bulletins/10249107.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Comfort System Central Control Module Software Update \(NVLW\)
- [Update68E3](/bulletins/10249084.md), 2024-01-22, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. Comfort System Central Control Module Software Update \(NVLW\)
- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [A0123972072121\_1](/bulletins/10245610.md), 2023-12-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ENGINE AND ENGINE COOLING. This bulletin provides information for when the MIL/EPC light is illuminated, DTC P042000 or P043000, Catalyst system, bank 1 or 2 efficiency below thresh hold.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins

JSON: [/v1/bulletins/10124525](/v1/bulletins/10124525)

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