# Service bulletin V911407 2037873

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124465
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: V911407 2037873
- Manufacturer's date: 2014\-08\-27
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL

## NHTSA's summary

Technical Bulletin \(RNS 510 Welcome Screen Image Distorted\): The customer may complain that the image of the RNS 510 welcome screen is distorted or shifted as seen in this document's example. This document contains the procedure which corrects the concerns listed above by updating the RNS 510 to the latest software 5378. This document discusses the "Fault Codes" necessary to diagnosis, and potential remedy of the issue. The fault codes for checking warranty coverage for servicing the vehicle are also available.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124465-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124465-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2014 VOLKSWAGEN CC
- 2014 VOLKSWAGEN EOS
- 2014 VOLKSWAGEN PASSAT

## Other bulletins for the same vehicles and component

- [911413](/bulletins/10253201.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [911407](/bulletins/10253195.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RNS 510 Welcome Screen Image Distorted
- [911403](/bulletins/10253191.md), 2024-04-15, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
- [911314](/bulletins/10253181.md), 2024-04-15, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Car\-Net? Operating Control Unit \(OCU/J949\) Service Guidelines \& General Information
- [TT 91 24 01](/bulletins/10249136.md), 2024-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Addressing Cybersecurity or Vehicle Hack concerns
- [TB011407](/bulletins/10241310.md), 2023-08-28, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Software Version Management
- [23N5](/bulletins/10240595.md), 2023-08-14, Service bulletin: UNKNOWN OR OTHER; ENGINE AND ENGINE COOLING:ENGINE:ENGINE CONTROL MODULE \(ECU/ECM\):SOFTWARE; ELECTRICAL SYSTEM:SOFTWARE; FUEL SYSTEM, DIESEL. Some vehicles may experience exhaust turbocharger failure \(under extreme cold weather conditions\) in a brief time period after initial vehicle start up.
- [911403](/bulletins/10239568.md), 2023-07-24, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE. RNS 315 Navigation Radio Software Update for Locking, Rebooting, Switches Off at Random
- [911401](/bulletins/10239566.md), 2023-07-24, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. UMI Software Update for Various Bluetooth® Concerns
- [VOS\-23\-21](/bulletins/10238400.md), 2023-07-10, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This communication is a notice for software changes with the ODIS program for specific cars.

JSON: [/v1/bulletins/10124465](/v1/bulletins/10124465)

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