Service bulletin VVT-14-14

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Service Information (VAS 6160 Diagnostic Tablet Performance Enhancement): Certain VAS 6160 diagnostic tablet device performance issues may be the result of unfavorable partitioning of the hard drive during the migration from Windows® XP to Windows 7. Examples are slow application installations, slow application startups and navigation, GFF navigation hangs intermittently, and longer update installations compared to other devices in service. As part of Volkswagen's commitment to improve and support the use of VAS diagnostic devices in dealer workshops, we are providing downloadable "alignment tool" software to optimize the performance of VAS 6160 devices with Windows 7. This document describes the software download and execution process.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email