Service bulletin VWC-14-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Warranty Information (Copy Request Functionality in Warranty Repair Acceptance Process on WISE): The ability to copy the Warranty Repair Acceptance request information (Customer Name, Repair Type, Service Manager Name, VIN, etc.) from one Service Number to another is available on WISE. This functionality is useful when multiple Service Numbers on the same vehicle require repair acceptance through WISE before processing warranty claims. This functionality was requested by Dealers through Carlisle® survey verbatim comments and by the VW CREW. Request information may be copied for Repair Types: Paint, Corrosion and Window/Sunroof Glass.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email