Service bulletin VWC-14-10

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

Warranty Information (Duplicate Claim Payments on Audit Trail 433): it was discovered that there was a small volume of SAGA claims that were paid twice, once on Audit Trail (Credit Note) 432 and again on Audit Trail 433. The Volkswagen Information Technology Team has identified the Dealers and list of claims affected by this duplicate claim payment. To assist Dealers with the reconciliation of your Warranty Receivables with Volkswagen we have posted the list of claims by dealer on WISE.

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Listing a model year does not mean every vehicle of it is concerned: the document says which.

• Bulletins for another vehicle
• Report an error on this page
• Report an error by email