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Service bulletin V401402 2028353

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10124403
Published by NHTSA2017-12-05
Manufacturer's numberV401402 2028353
Manufacturer's date2014-05-21
NHTSA componentSUSPENSION

NHTSA's summary

Technical Bulletin (Front Suspension Creaking Noise): Front suspension creaking noise during suspension cycles (going over speed bumps or entering on an inclined surface). The product solution for this issue was that Improved parts were installed in production since CW 51/13, VIN: A3_EC0600001. This document provides the procedure to diagnose the issue

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
VOLKSWAGEN PASSAT2011, 2012
VOLKSWAGEN PASSAT2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

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