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Service bulletin Dealer Letter, D

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10124328
Published by NHTSA2017-12-05
Manufacturer's numberDealer Letter, D
Manufacturer's date2014-03-18
NHTSA componentENGINE AND ENGINE COOLING

NHTSA's summary

VOLKSWAGEN DEALERSHIP COMMUNICATION (Upcoming Service Action 19J5 Coolant Pump issue): customers have reported engine compartment noise and hard start issues with their vehicles. Volkswagen has determined that the coolant pump is the source of these concerns. The corrective action taken was to replace the coolant pump

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Engine

Vehicles listed
VOLKSWAGEN GOLF R2012 (the catalog's model; the bulletin names a series or trim of it)
VOLKSWAGEN GOLF R2013

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
V0116152014815_202026-10-06. Service bulletin. Suggested fuel additive
V1718062017813_242026-08-05. Service bulletin. Oil Consumption Measurement and Electronic Oil Consumption Measurement
V1719012012855_812026-07-07. Service bulletin. Volkswagen Engine Oil Standards
TT 13-20-01_32026-07-07. Service bulletin. Instruction, how to lubicate engine before initial start.
TT 10-18-02_22026-07-07. Service bulletin. Lubricating engine components before reassembly.
VOS-26-212026-04-06. Service bulletin. This is a notice for software changes with the ODIS diagnostic program to correct the communication during vehicle programming function: A software fix is needed to correct the error message ERP0204E could occur during perform initial operation, software configuration, SVM updates for any control module(s) etc.
V1917012022548_152025-11-10. Service bulletin. G12Evo can now be mixed with previous coolants.
V1718062017813_232025-11-10. Service bulletin. How to measure engine oil consumption.
V0116152014815_192025-11-10. Service bulletin. A list of suggested fuel stations
V0116132033805_112025-11-10. Service bulletin. Engine misfire diagnostic aid.