# Service bulletin VOS\-14\-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124282
- Published by NHTSA: 2017\-12\-05
- Manufacturer's number: VOS\-14\-13
- Manufacturer's date: 2014\-03\-20
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Service Information \(ODIS Service Installation Phase 3 \- Security Certificate Request \& Installation Instructions\): An ODIS Service Security Certificate is required on each diagnostic device connected to VWAG Group Systems for vehicle immobilizer adaptations, SVM, online software updates and ElsaPro \- Infomedia. The certificate is associated with the device hardware key and installed license. Use this document to request and install a security certificate on VAS diagnostic devices where a security certificate was not previously installed or to request and install a replacement certificate. ODIS Service installation Phases 1 through 3 must be completed on all new devices and existing devices where the operating system was updated or recovered prior to using ODIS Service for vehicle diagnosis.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124282-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124282-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Vehicles listed

- VOLKSWAGEN VOLKSWAGEN

JSON: [/v1/bulletins/10124282](/v1/bulletins/10124282)

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