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Service bulletin VOS-14-13

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10124282
Published by NHTSA2017-12-05
Manufacturer's numberVOS-14-13
Manufacturer's date2014-03-20
NHTSA componentELECTRICAL SYSTEM:SOFTWARE

NHTSA's summary

Service Information (ODIS Service Installation Phase 3 - Security Certificate Request & Installation Instructions): An ODIS Service Security Certificate is required on each diagnostic device connected to VWAG Group Systems for vehicle immobilizer adaptations, SVM, online software updates and ElsaPro - Infomedia. The certificate is associated with the device hardware key and installed license. Use this document to request and install a security certificate on VAS diagnostic devices where a security certificate was not previously installed or to request and install a replacement certificate. ODIS Service installation Phases 1 through 3 must be completed on all new devices and existing devices where the operating system was updated or recovered prior to using ODIS Service for vehicle diagnosis.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Software

Vehicles listed
VOLKSWAGEN VOLKSWAGEN

Listing a model year does not mean every vehicle of it is concerned: the document says which.