# Service bulletin JTB00552NAS4

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124198
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: JTB00552NAS4
- Manufacturer's date: 2017\-10\-03
- NHTSA component: EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\)

## NHTSA's summary

Situation: In response to customer feedback on the performance of the InControl® Touch Pro? system, Jaguar Land Rover has developed a software upgrade. Customers may have experienced infotainment poor performance/reliability and this software upgrade is designed to enhance the robustness of the following features and functions:? Satellite Digital Audio Radio Service \(SDARS\) lock up, audio loss, channel artwork not displayed? Infotainment Master Controller \(IMC\) resets, blank screens, and poor system performance? CD ripping/playback issues ? Media Player crash, library track select fails, USB Source reliability? Phone and Bluetooth? \- connection and contacts download issues? Climate control fan symbol not visible when increasing/decreasing fan speed? The heated seat temperature indication is misaligned to the vehicle image on the Touchscreen ? Unable to access the seat massage auto function on the Touchscreen? The activation of the massage seats is reversed \(the left seat massage program icon operates the right seat and the right seat massage program icon operates the left seat\)? 'Camera System Not Available, Consult Your Dealer' message displayed on the Instrument Cluster upon vehicle set up.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10124198-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10124198-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Equipment and accessories, Software

## Vehicles listed

- 2017 to 2018 JAGUAR F\-PACE
- 2017 to 2018 JAGUAR XE
- 2016 to 2018 JAGUAR XF
- 2016 to 2018 JAGUAR XJ

## Recalls for the same vehicles and component

- [18V052000](/recalls/nhtsa/18V052000.md), 2018-01-12: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

## Other bulletins for the same vehicles and component

- [DVD13901](/bulletins/10231201.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. SDD Updates
- [DVD13707](/bulletins/10231187.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. DVD software update
- [DVD13604](/bulletins/10231176.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software update 04
- [DVD136\-1](/bulletins/10231164.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. the DVD software update
- [SSM70058](/bulletins/10227604.md), 2022-12-12, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; COMMUNICATION: VEHICLE TO VEHICLE; UNKNOWN OR OTHER. Diagnostic Software Hardware
- [SSM69558\-2](/bulletins/10227602.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); ELECTRICAL SYSTEM:SOFTWARE; UNKNOWN OR OTHER. Navigation errors or freezing on the \`Initalization\` screen
- [SSM69518\-2](/bulletins/10227600.md), 2022-12-12, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\); UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. Unable to save navigation co\-ordinates
- [SSM75856](/bulletins/10222704.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. UNABLE TO COMPLETE PDI DUE TO TELEMATICS INCONTROL ACTIVATION FAILING
- [SSM75804](/bulletins/10222689.md), 2022-10-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. NO COMMUNICATION WITH IMPA VIA TOPIX CLOUD
- [DVD140\-00](/bulletins/10216250.md), 2022-07-25, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. Software Update.

JSON: [/v1/bulletins/10124198](/v1/bulletins/10124198)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Service%20bulletin%20JTB00552NAS4&page=https%3A%2F%2Fopen.wenmarpro.com%2Fbulletins%2F10124198&vehicle=Service%20bulletin%20JTB00552NAS4)