# Service bulletin 54\-55

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10124160
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: 54\-55
- Manufacturer's date: 2014\-08\-01
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

54\-55 \- Virtual Technician Retrofit

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124160-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2014/MC-10124160-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2010 to 2013 WESTERN STAR 4700
- 2010 to 2013 WESTERN STAR 4800
- 2010 to 2013 WESTERN STAR 4900
- 2010 to 2013 WESTERN STAR 6900
- 2010 to 2013 WESTERN STAR CONSTELLATION

## Recalls for the same vehicles and component

- [2017636](/recalls/tc/2017636.md), 2017-12-18: Accessories
- [17V810000](/recalls/nhtsa/17V810000.md), 2017-12-15: EQUIPMENT
- [12V405000](/recalls/nhtsa/12V405000.md), 2012-08-16: EQUIPMENT
- [2010390](/recalls/tc/2010390.md), 2010-11-04: Label
- [10V551000](/recalls/nhtsa/10V551000.md), 2010-11-04: EQUIPMENT:OTHER:LABELS

## Other bulletins for the same vehicles and component

- [WSTCAE180\-2020](/bulletins/10193771.md), 2021-05-18, Service bulletin: EQUIPMENT; EQUIPMENT ADAPTIVE/MOBILITY. Portland Truck Plant Paint Changes
- [WSTCAE177\-2020](/bulletins/10193768.md), 2021-05-18, Service bulletin: EQUIPMENT; POWER TRAIN; EQUIPMENT ADAPTIVE/MOBILITY. Meritor Transfer Case Updates
- [WI21\-008](/bulletins/10190549.md), 2021-04-23, Service bulletin: EQUIPMENT. Warranty Information Letter announcing DTNA is adjusting the Standard Repair Times \(SRTs\) shown. The updated times will be applied to repair orders opened on or after April 5, 2021.
- [WP60\-100](/bulletins/10189335.md), 2021-03-25, Service bulletin: EQUIPMENT. Updated Western Star Parts Technical Bulletin for Universal Design Floor Mats. This bulletin replaces the version dated February 12, 2021. Information about parts notes in the Paragon system have been added and the trimming instructions are revised. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety\-critical equipment, such as foot pedals.
- [SBW54\-057](/bulletins/10189332.md), 2021-03-25, Service bulletin: EQUIPMENT; ELECTRICAL SYSTEM. Western Star Service Bulletin for Powernet Troubleshooting Guide \- Batteries, Path, Alternator, and Starter. When troubleshooting powernet issues, use the BCT\-460DTNA PowerNet Assessment Tool. As of May 29, 2018, the AutoMeter is the only Daimler\-approved tool for troubleshooting vehicle Powernet issues.
- [TechTalk7719](/bulletins/10187903.md), 2021-03-02, Service bulletin: ENGINE AND ENGINE COOLING; EQUIPMENT; ELECTRICAL SYSTEM. Tech Talk continuing discussion on 625 FMI 14.
- [WP60\-100](/bulletins/10187602.md), 2021-02-27, Service bulletin: EQUIPMENT. Western Star Parts Technical Bulletin for Universal Design Floor Mats. Universal floor mat designs fit multiple cab configurations and may require trimming. Trim lines displaying size options are scored into the pad side of the mat; use an existing floor mat as a guide for optimal results. The new mat should not interfere with safety\-critical equipment, such as foot pedals.
- [WP20\-018](/bulletins/10183988.md), 2020-12-12, Service bulletin: STEERING; EQUIPMENT ADAPTIVE/MOBILITY; EQUIPMENT; POWER TRAIN. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on\-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one \(1\) or two \(2\) years and current parts, labor, and reimbursement policies apply.
- [18SP745](/bulletins/10183955.md), 2020-12-08, Service bulletin: FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL; EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING. Special Publication Letter for EPA07 EPA10 Three\-Filter Fuel System DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit
- [18SP744](/bulletins/10183954.md), 2020-12-08, Service bulletin: EQUIPMENT ADAPTIVE/MOBILITY; ENGINE AND ENGINE COOLING; FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL. Special Publication letter for Two\-Filter Fuel System KM59 GEN1 DD15 DD16 Severe Duty High Pressure Fuel Rail Feed Lines Service Kit.

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