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Service bulletin A431315 2033587-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123921
Published by NHTSA2017-11-17
Manufacturer's numberA431315 2033587-
Manufacturer's date2013-04-12
NHTSA componentSUSPENSION

NHTSA's summary

Self-leveling suspension cannot be adjusted during extremely cold weather. The self-leveling suspension warning light is illuminated in the instrument cluster. The self-leveling suspension operates normally again after the vehicle has been parked for a while in a garage or in the sun. DTC 20645 003 (valves for self-leveling control, mechanical fault) is present in the level control system module, J197 (address word 34). If the dryer on the air supply unit (air compressor) has taken in humidity for a long period of time, it may become saturated. As a result, the increased air humidity may get into the solenoid valve block and create condensation. In freezing temperatures, the condensation can freeze and block the valves, a condition that is recognized as a mechanical fault by the vehicle's self-diagnosis. Humidity can also enter the system if there is too much water in the air filter housing. Excess water can enter the air filter housing if the vehicle is driven in deep water or exposed to splashing water for an extended period of time (such as during off-road use).

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Suspension

Vehicles listed
AUDI Q72007, 2008, 2009, 2010, 2011, 2012, 2013, 2014

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
TSB_2023187_82026-04-07. Service bulletin. This bulletin provides informaiotn regarding squeaking noises when steering or maneuvering.
A3725312074822_22025-02-05. Service bulletin. This bulletin provides information when noises from wheel input shaft/drive shaft are reported.
441342202256372024-03-04. Service bulletin. Steering wheel shimmy, vibration and/or oscillation
441341203019422024-03-04. Service bulletin. Steering wheel vibration and/or oscillation at low mileage - Repair Authorization
441339203027562024-03-04. Service bulletin. Alignment - Repair Authorization
441234203027542024-03-04. Service bulletin. Alignment - Repair Authorization
431323201876592024-03-04. Service bulletin. Self-leveling compressor inoperative
431320201732572024-03-04. Service bulletin. No communication with 34 module, vehicle lowers after engine start, air suspension warning lights blink
431317203366612024-03-04. Service bulletin. Vehicle lowers itself, air suspension warning light on, level sensor error (PR-2MB or 1BK)
431315203358712024-03-04. Service bulletin. Self-leveling does not work: DTC 02645 stored