# Service bulletin A281321 2017555\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123911
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: A281321 2017555\-
- Manufacturer's date: 2013\-04\-19
- NHTSA component: EQUIPMENT:ELECTRICAL

## NHTSA's summary

Supersedes Technical Service Bulletin Group 28 number 12\-19 dated May 1, 2012. The master key with remote control does not engage or stay in the ignition lock. On vehicles without Advanced Key, the remote keys are inoperable. Keyless unlocking/locking using the door handle and keyless opening of the trunk lid using the trunk handle are inoperable. The vehicle cannot be started with the Start/Stop button. The remote keys are inoperable. The message "ignition lock faulty" may appear in the instrument cluster driver information display. DTC 00166 \(Access/Start Authorization Switch \-E415\- Incorrect Signal\) may be stored in Comfort System Central Control Module J393 \(address word 46\). It is possible that objects have been inserted into the ignition lock, which causes the slide of the ignition lock to become stuck in the rear part of the lock \(S\-contact position\). The stuck slide is not allowed to return to the starting point \(0\-position\).

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123911-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123911-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories

## Vehicles listed

- 2009 to 2010 AUDI A4
- 2013 to 2014 AUDI A4 ALLROAD
- 2011 to 2012 AUDI A4 AVANT
- 2008 to 2014 AUDI A5
- 2010 to 2014 AUDI A5 CABRIOLET
- 2011 AUDI A8
- 2009 to 2014 AUDI Q5
- 2008 to 2014 AUDI S5
- 2010 to 2014 AUDI S5 CABRIOLET

## Other bulletins for the same vehicles and component

- [A5\-S5](/bulletins/10253416.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A5\-S5\-Coupe](/bulletins/10253415.md), 2024-04-22, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Audi Delivery Guidelines.
- [A0024842073507\_1](/bulletins/10252440.md), 2024-04-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. This bulletin provides instructions on evaluating TDI vehicles for repurchase prior to repairs.
- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [44145320302759](/bulletins/10250956.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [44145220302758](/bulletins/10250954.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization.
- [441454203027510](/bulletins/10250953.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [4014412018194](/bulletins/10250665.md), 2024-02-26, Service bulletin: EQUIPMENT; STRUCTURE. Shock absorber leaks: assessment aid
- [PDIj](/bulletins/10250220.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lineamientos de entrega de Audi
- [PDIi](/bulletins/10250219.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Lineamientos de entrega de Audi

JSON: [/v1/bulletins/10123911](/v1/bulletins/10123911)

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