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Service bulletin A371398 2025754-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123877
Published by NHTSA2017-11-17
Manufacturer's numberA371398 2025754-
Manufacturer's date2013-03-14
NHTSA componentPOWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN

NHTSA's summary

Supersedes Technical Service Bulletin Group 37 number 12-34 dated January 12, 2012. The vehicle pulls away with a jerk and slightly increased engine speed. There are no fault entries in the transmission control module. The vehicle hardly tends to creep in driving mode D and R. When pulling away, a jerk can be felt. The gear changes are uncomfortable. Shifting concerns while cruising or kick down. Shuddering or jerking when in R. Harsh gear engagement. Improved software of the transmission control module.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Transmission and driveline, Automatic transmission

Vehicles listed
AUDI Q72011, 2012

Listing a model year does not mean every vehicle of it is concerned: the document says which.

Other bulletins for the same vehicles and component
371421203682612022-11-21. Service bulletin. Gearbox warning light on.
371398202575432022-11-21. Service bulletin. Shift quality and operational concerns
1338201291352022-08-01. Service bulletin. Engine oil service - filter cartridge replacement. When changing the oil filter and installing the new filter seal(s) in the oil filter housing, special attention is required.
26 13 20 20267572022-05-31. Service bulletin. An AdBlue message may appear in the instrument cluster either because there is a fault in the emission control system or because the system needs to be refilled. The AdBlue message displayed may vary depending on the model year of the vehicle.
37 14 21 20368262022-05-02. Service bulletin. Diagnostic threshold setting in current software is too sensitive. The following message appears in the information display: ?Gearbox malfunction: You can continue driving.? New software in the TCM addresses the condition.
37 13 98 20257542022-05-02. Service bulletin. The vehicle pulls away with a jerk and slightly increased engine speed. There are no fault entries in the transmission control module. The vehicle hardly tends to creep in driving mode D and R. When pulling away, a jerk can be felt. The gear changes are uncomfortable.Shifting concerns while cruising or kick down. Shuddering or jerking when in R. Harsh gear engagement. Improved software of the transmission control module.
37 13 09 20287152022-05-02. Service bulletin. After a mechatronics, torque converter, or complete gearbox replacement, the clutches must be adapted to the new component. This requires a gradual move of the clutch linings toward the optimal operating points in the most diverse load conditions. As a result, sporadic driving power disruptions lasting for less than a second or reduced shift comfort are possible over the first 500 miles. This is normal, and these issues will decrease over time. The issues can also occur if the adaptation values of the gearbox were deleted.
A371392 2030370-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 37 number 12-60 dated August 6, 2012. Customer complains that the transmission malfunction warning appears in the cluster. Customer is unable to select gear. GFF scan of the vehicle finds fault P070600 (driving position sensor - implausible signal) logged in the transmission control module (diagnosis address 02). The test plan points to the F125 multi-function switch as the cause. Corrosion on the pins of the multi-function switch and its counterpart can lead to implausible signals.
A661330 2030471-2017-11-17. Service bulletin. Supersedes Technical Service Bulletin Group 66 number 12-24 dated August 24, 2012. Customer may report the license plate attachment screws do not install properly. The license plate brackets are designed to be used with the appropriate length screw installed by hand with a screwdriver. Damaged warranty parts have been returned to Audi of America with evidence of excessive torque used when installing the screw and/or excessive screw length.
A971442 2036764-2017-11-08. Service bulletin. Supersedes Technical Service Bulletin Group 97 number 14-41 dated March 18, 2014. The MIL is on. Vehicle will not start. DTC P068A00 is stored in the engine control module (ECM), J623 (address word 01). Numerous unrelated DTCs are also stored in the system, including: P056200, P057100, P068700, P068A00, P162400, P190C00, U010000, U010100, U012100, U014600, U015500, U021200, U101100, U102600, U111100, U111300, U140000, VAG00003, VAG00185, VAG00263, VAG00317, VAG00384, VAG00446, VAG00456, VAG00457, VAG00466, VAG00473, VAG00532, VAG00565, VAG00591, VAG00714, VAG00819, VAG00955, VAG01217, VAG01299, VAG01314, VAG01315, VAG01317, VAG01320, VAG01330, VAG01331, VAG01332, VAG01334, VAG01333, VAG01336, VAG01705, VAG01964, VAG02067, VAG02072, VAG02095, VAG02103, VAG02203, VAG02214, VAG02635, VAG02812, VAG02874, VAG03041, VAG03157, VAG03166, VAG03220, VAG03278, and/or VAG03531. The motronic engine control module power supply relay, J271, is not functioning properly. Because the J271 relay controls battery voltage (Terminal 30) via a ground signal sent from the ECM, numerous faults can occur in multiple control modules when it is not functioning properly.