# Service bulletin AWA\-13\-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123837
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: AWA\-13\-02
- Manufacturer's date: 2013\-03\-13
- NHTSA component: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

## NHTSA's summary

During the launch of the new Audi A8L TDI, authorized Audi dealers must participate in the Audi A8L TDI Launch Allowance Program. A Technical Assistance Center \(TAC\) ticket must be created prior to any repair related to the TDI engine, diesel fuel delivery, exhaust aftertreatment system, or transmission issues, and each ticket must include diagnostic logs and a detailed summary for each customer concern. The ticket must be activated by calling the TAC for further instructions; the case number assigned must be recorded on the repair order. The concern must be corrected after authorization. Findings must be reported to close the TAC ticket. Part\(s\) replaced under warranty must be sent to the Warranty Parts Return Center \(WPRC\) within 48 hours after completing the repair. \(Use the Warranty Party Shipping Portal\)

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123837-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123837-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Equipment and accessories, Labels and manuals

## Vehicles listed

- 2014 AUDI A8

## Recalls for the same vehicles and component

- [2013321](/recalls/tc/2013321.md), 2013-09-23: Accessories

## Other bulletins for the same vehicles and component

- [A9124632044694\_3](/bulletins/10250322.md), 2024-03-06, Service bulletin: EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM\(GLOBAL POSITIONING SYSTEM\). This bulletin provides information pertaining to MMI Navigation database concerns.
- [44145320302759](/bulletins/10250956.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [44145220302758](/bulletins/10250954.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization.
- [441454203027510](/bulletins/10250953.md), 2024-03-04, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Repair Authorization
- [4014412018194](/bulletins/10250665.md), 2024-02-26, Service bulletin: EQUIPMENT; STRUCTURE. Shock absorber leaks: assessment aid
- [19J1UPDATEb](/bulletins/10250647.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 4.0 l Quality Package \(NVLW\)
- [19J1UPDATEa](/bulletins/10250646.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 4.0 l Quality Package \(NVLW\)
- [19J1UPDATE](/bulletins/10250645.md), 2024-02-26, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. 4.0 l Quality Package \(NVLW\)
- [Edition80](/bulletins/10250179.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsa newsletter
- [Edition81](/bulletins/10250106.md), 2024-02-12, Service bulletin: EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. Elsa newsletter

JSON: [/v1/bulletins/10123837](/v1/bulletins/10123837)

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