Service bulletin AWA-13-02

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

NHTSA's summary

During the launch of the new Audi A8L TDI, authorized Audi dealers must participate in the Audi A8L TDI Launch Allowance Program. A Technical Assistance Center (TAC) ticket must be created prior to any repair related to the TDI engine, diesel fuel delivery, exhaust aftertreatment system, or transmission issues, and each ticket must include diagnostic logs and a detailed summary for each customer concern. The ticket must be activated by calling the TAC for further instructions; the case number assigned must be recorded on the repair order. The concern must be corrected after authorization. Findings must be reported to close the TAC ticket. Part(s) replaced under warranty must be sent to the Warranty Parts Return Center (WPRC) within 48 hours after completing the repair. (Use the Warranty Party Shipping Portal)

The document

• NHTSA's copy of the document (PDF)
• If that address does not open, try this one

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Equipment and accessories, Labels and manuals

Listing a model year does not mean every vehicle of it is concerned: the document says which.

A recall listed here may apply to some of the same vehicles. Only the manufacturer can say whether it applies to one vehicle.

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