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Service bulletin AHW-15-09

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

The communication, as NHTSA indexes it (as of 2026-10-19)
TypeService bulletin
NHTSA id10123672
Published by NHTSA2017-11-17
Manufacturer's numberAHW-15-09
Manufacturer's date2015-12-04
NHTSA componentEQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; ELECTRICAL SYSTEM

NHTSA's summary

Various web-based resources used by diagnostic laptop and tablet devices, i.e.: ElsaPro, ODIS Service etc., will require (the previously hidden) Internet Explorer 11 update from Windows®. Please check, and if necessary restore and install the hidden IE11 update on all diagnostic devices in service using the following procedure. The Windows update process may require considerable time and device memory to complete. As a result, we recommend removing the diagnostic device from service to perform the procedures.

The document

The document is the manufacturer's. This site does not hold it. NHTSA files a document at one of these two addresses; we have not asked NHTSA which.

Components

Electrical system, Equipment and accessories, Labels and manuals

Vehicles listed
AUDI AUDI

Listing a model year does not mean every vehicle of it is concerned: the document says which.