# Service bulletin A351311 2027363\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123581
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: A351311 2027363\-
- Manufacturer's date: 2013\-06\-11
- NHTSA component: ELECTRICAL SYSTEM:SOFTWARE

## NHTSA's summary

Supersedes Technical Service Bulletin Group 35 number 11\-02 dated November 8, 2011. Harsh downshifting multiple gears 7\-5, 4\-3, 2\-1. This may happen during just one of these shifts. A bump felt after coming to a stop \(2\-1 down shift\). Fluctuating engine speed after 5\-4 shift with accelerator at 80\-100% accelerator pedal position \(kick\-down\). The driver information system displays the message "Gearbox complaint\! Journey can be continued." After a key cycle the complaint is fixed. The vehicle was parked in gear lever position N and the ignition switched off. DTC P1724 \(signal for immobilizer, short circuit to ground\) is logged in the transmission control module, J217 \(address word 02\). Incorrect transmission software.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123581-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123581-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system, Software

## Trouble codes named

P1724

## Vehicles listed

- 2010 to 2011 AUDI S4
- 2010 to 2011 AUDI S5 CABRIOLET

## Other bulletins for the same vehicles and component

- [A0023822047812\_7](/bulletins/10248111.md), 2024-01-04, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin provides information on how to set up and use the SD Creator for obtaining vehicle software updates via the Mirror Server.
- [Edition89](/bulletins/10231127.md), 2023-02-06, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL. ElsaPro Software update and technical bulletins
- [01140020262994](/bulletins/10228376.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; ELECTRICAL SYSTEM. An incorrect software setting causes the DTC to be stored.
- [001465201173210](/bulletins/10228297.md), 2023-01-03, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This Technical Service Bulletin \(TSB\) details the general process for carrying out a Software Version Management \(SVM\) software update for any TSB or Update.
- [01140020262994](/bulletins/10222028.md), 2022-09-26, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. An incorrect software setting causes the DTC to be stored.
- [A4622332051095\_7](/bulletins/10214737.md), 2022-07-01, Service bulletin: UNKNOWN OR OTHER; ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions on how to download and use the Audi Frequency App.
- [37 13 08 2034163](/bulletins/10210651.md), 2022-05-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. Software error in the transmission control module. Customer may report that the transmission does not work correctly. ? Shortly after a cold start, the following message appears in the instrument cluster display: ?Gearbox Malfunction\! Journey can be continued?. The gearbox is in limp mode until the key is cycled. ? The issue is very sporadic and cannot be reproduced with a test drive. ? DTC P17E1 \(Gear positioner 2 mechanical malfunction\) with DFCC 9473 is stored in the transmission control module, J743 \(address word 02\). ? The DFCC is the 4\-6 digit code that is typically listed before the fault code \(Figure 1\).
- [35 13 11 2027363](/bulletins/10210633.md), 2022-05-02, Service bulletin: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE \(TCM/PCM/TECM\); ELECTRICAL SYSTEM:SOFTWARE. Incorrect transmission software.
- [A002155201173212](/bulletins/10204722.md), 2022-01-05, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This bulletin contains general instructions for software updates.
- [A001915 2047812](/bulletins/10157111.md), 2019-04-08, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE. This informational bulletin contains instructions for setting up and using the SD creator program.

JSON: [/v1/bulletins/10123581](/v1/bulletins/10123581)

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