# Service bulletin A961365 2033943\-

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123557
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: A961365 2033943\-
- Manufacturer's date: 2013\-06\-26
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Supersedes Technical Service Bulletin Group 96 number 13\-60 dated May 23, 2013. Audi Lane Change Assistant \(Side Assist\) deactivates or is sporadically inoperative when the vehicle is driven in slow\-moving, stop\-and\-go traffic or when it is driven for long periods of time on open roads that have no traffic. A warning message is seen in the instrument cluster driver information system stating ?Audi side assist unavailable: Sensors blocked?. The system is able to be activated approximately ten minutes after the traffic condition is removed, or after an ignition cycle. Audi Lane Change Assistant can be activated without issue. No obstructions can be found. DTCs are stored in the Lane Change Assistance control module. No damage is found to the rear bumper area, inside and outside \(If any damage is found, it is not covered under warranty\). The control unit mounting brackets are securely fastened to the lower rear bumper, and they are not lose or broken. If a loose bracket is found, repair as necessary using the ElsaWeb Repair Manual. Submit a separate warranty claim, as this TSB does not cover this repair. The software of the Lane Change Assistance control module can deactivate the Audi Side Assist system in certain normal driving conditions because the nature of these driving conditions make it difficult for the Audi Side Assist system to track vehicles.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123557-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2013/MC-10123557-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2013 AUDI A4 ALLROAD
- 2013 AUDI A5
- 2013 AUDI ALLROAD
- 2013 AUDI Q5
- 2013 AUDI RS5
- 2013 AUDI S4
- 2013 AUDI S5

## Recalls for the same vehicles and component

- [2018174](/recalls/tc/2018174.md), 2018-04-11: Electrical
- [2017483](/recalls/tc/2017483.md), 2017-10-06: Electrical
- [17V622000](/recalls/nhtsa/17V622000.md), 2017-10-05: ELECTRICAL SYSTEM:WIRING

## Other bulletins for the same vehicles and component

- [TSB\_2059335\_7](/bulletins/11034643.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are noises from the area around the instrument cluster.
- [TSB\_2074729\_3](/bulletins/11034634.md), 2026-07-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informationwhen noises/vibration are detected from front of vehicle in dynamic mode.
- [TSB\_2081405\_1](/bulletins/11031051.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn about various infortainment system complaints.
- [TSB\_2024323\_13](/bulletins/11030985.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2024323\_12](/bulletins/11030984.md), 2026-04-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the parking assistance gives false warnings.
- [TSB\_2059335\_6](/bulletins/11029370.md), 2026-03-03, Service bulletin: ELECTRICAL SYSTEM. This TSB provides information when there are noises from the area around the instrument cluster.
- [TSB\_2080681\_1](/bulletins/11028448.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information regarding contact checks for event memories, intermittent.
- [TSB\_2080329\_1](/bulletins/11028446.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides informaiotn when there are noises from the headliner.
- [TSB\_2056019\_5](/bulletins/11028397.md), 2026-02-06, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when the anti\-theft alarm activates for no reason, or does not activate.
- [TSB\_2018187\_18](/bulletins/11027321.md), 2026-01-07, Service bulletin: ELECTRICAL SYSTEM. This bulletin provides information when there are speaker rattles, vibrations, or audio interference.

JSON: [/v1/bulletins/10123557](/v1/bulletins/10123557)

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