# Service bulletin ABOM11102017901

A bulletin is a manufacturer's communication to its dealers, as NHTSA indexes it. The summary is NHTSA's. The document is the manufacturer's: read it at NHTSA. A bulletin is not a recall, and listing a model year does not mean every vehicle of it is concerned.

- Type: Service bulletin
- NHTSA id: 10123479
- Published by NHTSA: 2017\-11\-17
- Manufacturer's number: ABOM11102017901
- Manufacturer's date: 2017\-11\-10
- NHTSA component: ELECTRICAL SYSTEM

## NHTSA's summary

Dealer message \- Today, November 10, 2017, American Honda is announcing a Product Update for a limited number of 2018 Odyssey vehicles where under certain conditions, the rear window switch internal software enters an unstable condition and cannot recover, making the window switch inoperable. Check VIN Status to determine which units in your inventory are affected.

## The document

- [NHTSA's copy of the document (PDF)](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123479-9999.pdf)
- [If that address does not open, try this one](https://static.nhtsa.gov/odi/tsbs/2017/MC-10123479-0001.pdf)

The document is the manufacturer's. This site does not hold it.

## Components

Electrical system

## Vehicles listed

- 2018 HONDA ODYSSEY

## Recalls for the same vehicles and component

- [20V439000](/recalls/nhtsa/20V439000.md), 2020-07-28: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA; ELECTRICAL SYSTEM:SOFTWARE
- [2020042](/recalls/tc/2020042.md), 2020-02-06: Electrical
- [20V066000](/recalls/nhtsa/20V066000.md), 2020-02-06: ELECTRICAL SYSTEM:WIRING
- [19V299000](/recalls/nhtsa/19V299000.md), 2019-04-12: ELECTRICAL SYSTEM:12V/24V/48V BATTERY; POWER TRAIN:AUTOMATIC TRANSMISSION

## Other bulletins for the same vehicles and component

- [A23\-023](/bulletins/10234629.md), 2023-04-22, Service bulletin: ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE AND ENGINE COOLING. Service Bulletin \- The engine will not crank on initial startup after precipitation and sub\-freezing temperatures. Water can enter the starter motor, and when temperatures drop below freezing, the water will freeze inside the starter motor. This will prevent the starter from cranking the engine.
- [ATI\&01192023](/bulletins/10230594.md), 2023-01-25, Service bulletin: ENGINE AND ENGINE COOLING; ELECTRICAL SYSTEM. Dealer Message \- American Honda Motor Co., Inc. \(AHM\) is searching for certain 2017\-2018 Odyssey, Pilot, Ridgeline with a customer complaint of the vehicle running rough or in low power mode with the Malfunction Indicator Light \(MIL\) on with one or more of the DTC listed below \(in Qualifiers\) stored. To better understand the cause of this condition, AHM would like to collect specific parts from the vehicle prior to you attempting a repair of any kind.
- [ONL6HO10212022](/bulletins/10224787.md), 2022-10-24, Service bulletin: ELECTRICAL SYSTEM; BACK OVER PREVENTION. Owner Notification Letter \- Our records indicate that a PRODUCT UPDATE has not been completed on this vehicle \(Vehicle Identification Number \[VIN NUMBER\]\). On certain 2018 Odyssey EX, EX\-L, Touring, and Elite trim levels, the Display Audio and rearview camera stay off during a quick ignition cycle. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
- [A22\-027](/bulletins/10222075.md), 2022-09-27, Service bulletin: ELECTRICAL SYSTEM. "Service Bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions." "Service Bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
- [A22\-027](/bulletins/10219533.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. Service bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. Audio amplifier software error.
- [A22\-001](/bulletins/10219532.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. Service bulletin \- On February of 2022, the 3G network will no longer support the in\-vehicle services that the vehicle has previously supported. As of August 23, 2022, the Product Improvement Campaign has ended. The TCU can no longer be updated using Over The Air updates. If the customer needs to restore TCU services, the only option is to replace the TCU. This would be done as a customer pay repair.
- [A22\-027](/bulletins/10219522.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. "Service bulletin \- Audio sound will stop and No Audio Connection message appears in the audio display. NOTE: This is not related to MOST Ring break conditions."
- [ONLH6CODY0808202](/bulletins/10219520.md), 2022-09-09, Service bulletin: ELECTRICAL SYSTEM. Customer letter \- Our records indicate that a Product Update has not been completed on this vehicle . The audio/information screen may show the clock being off by 1 hour. To correct this, an audio software update is available. Honda strongly recommends updating your vehicle as soon as possible.
- [A22\-010](/bulletins/10215485.md), 2022-07-07, Service bulletin: ELECTRICAL SYSTEM:SOFTWARE; STRUCTURE; VISIBILITY. Service bulletin \- When activating the sliding door power window auto\-up feature, the window rolls up halfway and then rolls back down. There could be a pinch detection software compatibility issue between the power window regulator control unit and the rear window switch.
- [24142\_honda\_6gb\_](/bulletins/10215482.md), 2022-07-07, Service bulletin: COMMUNICATION:MANUFACTURER TELEMATICS; ELECTRICAL SYSTEM. "Notice \- Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle \(Vehicle Identification Number \[VIN NUMBER\]\). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in\-vehicle services that the vehicle has previously supported. The Telematics Control Unit \(TCU\) using the Over the Air \(OTA\) update is required to connect to the VoLTE network to continue communications. Honda strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

JSON: [/v1/bulletins/10123479](/v1/bulletins/10123479)

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